Bill Luke Chrysler Jeep Dodge & Ram

Easy experience Jerry A! was very helpful--drove the vehicle out to my office for a test drive since I was short on time and answered all questions. The whole transac Jerry A! was very helpful--drove the vehicle out to my office for a test drive since I was short on time and answered all questions. The whole transaction was quick & easy. More

Stellar Service throughout the entire process I spent serveral hours online searching for that right vehicle for myself. I went back and forth between a handful of local car dealerships and was al I spent serveral hours online searching for that right vehicle for myself. I went back and forth between a handful of local car dealerships and was also torn between 3 vehicles in which I was interested in. After several weeks I finally narrowd my vehicle choice down to one. I inquired with about 2 other car dealerships before deciding to go with with Bill Luke Chrysler Jeep Dodge & Ram. I searched over the course of a few weeks and many hours and decided to with my chosen make and model. Through a referal website I was pointed to Bill Luke. They had the vehicle that matched all I desired in my next vehicle. I expressed interest through the Bill Luke website and received a very prompt email from dealership's internet department. I submitted an application for financing at the Bill Luke website and within minutes I received an email offering me an affordable payment at ZERO dollars down. You heard right, ZERO dollars down. I received a telephone call from the internet department where I scheduled a time to come in. OF COURSE I went in the same day. The dealership was easy to find as it was right off the I-17 freeway at Camelback in Phoenix. The interenet department contact personally came out to meet me where I was then introduced to Lucio Gomez. Lucio was very friendly and knowledgeable about the vehicle. He took me out on a test drive and right away I knew I was in the right vehicle that was most definitely meant for me. Lucio was very professional as we went through the financing process. It was a very busy day at the dealership that day but Lucio's attentativeness was much appreciated. This was about the time when I was expecting the old bait and switch routine where they got me in on a zero dollar down hook and I was just waiting for the other shoe to drop in which I like to call the stinky side of reality. I met with Dave, Finance Manager who was equally as professional. Still waiting for the shoe to drop. I signed a number of documents. Dave had gotten back some approvals from some of their lenders but was not happy with the interest rate I was being offered. Dave assured me he could get me a better rate so he and I both agreed to check back in on Monday (went in on Saturday). I spent Sunday very satisfied with the experience and just had a gut feeling the dealership was going to come through with a suitable offer. So finally on Monday I received the terms from Dave and went back to the dealership after work and signed the remaining paperwork and was dancing on the ceiling with the interest rate I was offered. It was unbelievable. Stellar interest rate and the dealership maintained the zero dollar down offer. I was absolutely elated on cloud 9. Salesperson Aiden showed me all of the fine appointments my new vehicle had to offer. He really took the time to give me pointers on ensuring longevity with the vehicle. Thank you Aiden. Thank you Lucio and thank you Dave. I have already referred a co-worker to the dealership and I highly recommend anyone who is in the market for new or used vehicle to give Bill Luke Chrysler Jeep Dodge & Ram the opportunity to earn your business. Job well done! More

My Pre-Owned Experience! Today was a very pleasant experience everyone was very helpful, really enjoyed meeting John Gilbert. He was very knowledgeable about my RAV4 and the Today was a very pleasant experience everyone was very helpful, really enjoyed meeting John Gilbert. He was very knowledgeable about my RAV4 and the whole delivery process. More

New Wrangler Salesman was a little too pushy, but other than that, the dealership is great, Aiden showed me the Jeep, and he had so many fun facts, and cool things Salesman was a little too pushy, but other than that, the dealership is great, Aiden showed me the Jeep, and he had so many fun facts, and cool things to show me that I didn't even know, and I just came out of a 2013. More

Fantastic Car buying Experience I previously had the pleasure of buying a new car from Kenny the Greek and it was by far the best experience I have had when purchasing a new vehicle. I previously had the pleasure of buying a new car from Kenny the Greek and it was by far the best experience I have had when purchasing a new vehicle. I left pleased with the situation and loving my new car! Kenny made the experience pleasant and positive from start to finish. I'd definitely recommend a visit to Kenny to any friend or family who's ready to purchase a vehicle. More

Not helpful Sales Rep was not helpful or friendly. Trying to purchase two separate cars representative did not address any of the questions or concerns I had whe Sales Rep was not helpful or friendly. Trying to purchase two separate cars representative did not address any of the questions or concerns I had when she did chose to respond. I would never do business with this company. More

Great car buying experience Just left Bill Luke with a 2013 Chevy Cruze that I absolutly LOVE. Went in not knowing exactly what we wanted, our great salesman pointed us in the ri Just left Bill Luke with a 2013 Chevy Cruze that I absolutly LOVE. Went in not knowing exactly what we wanted, our great salesman pointed us in the right direction for the price range we wanted and the deal we got was phenomenal!!! Kenny The Greek was the best salesman and I'd recommend him to anyone! Thank you! More

Don't get ripped off Be aware of the contracts. They call me back to return the car and charged $740 for miles. waiting on the rest of my downpayment Be aware of the contracts. They call me back to return the car and charged $740 for miles. waiting on the rest of my downpayment More

Outstanding buying car experience! The best experience I have had buying a car. They did what they promised & exceeded my expectations. They gave my a good price and kept to it. They The best experience I have had buying a car. They did what they promised & exceeded my expectations. They gave my a good price and kept to it. They made the buying experience smooth & quick. Everyone was friendly. More