Bill Luke Chrysler Jeep Dodge & Ram

Always a Great Experience! I have had a great experience every time I have purchased a car at Bill Luke! It was great working with Lionel when purchasing my new Renegade, he is I have had a great experience every time I have purchased a car at Bill Luke! It was great working with Lionel when purchasing my new Renegade, he is very experienced, doesn't pressure you, and gives a fair deal. We make sure to see him every time we get a new vehicle at Bill Luke. Also, Brian did a great job at showing me all of the features of my Renegade, he installed the license plate for me and even hooked my phone up to the bluetooth! More

Great experience Aiden helped show me my new dart! He was very helpful. He put the plate on and then showed me my lights and hooked up my blutooth Aiden helped show me my new dart! He was very helpful. He put the plate on and then showed me my lights and hooked up my blutooth More

Unhappy customer Ok" first off, from the moment I walked into the store I felt like just another average joe. Greeted by a salesmen and shown around the lot. Found wha Ok" first off, from the moment I walked into the store I felt like just another average joe. Greeted by a salesmen and shown around the lot. Found what I liked and bought it.... Problem number 1" after purchasing the vehicle they only had one key to the car, considering there is two people in my home that would need access to driving it(wouldn't get another key made for me). Problem number 2" the vehicle had a major alignment issue that I didn't notice when I test drove it because you had to drive it at higher speeds then when I did test drive it, so 145.00 dollars later fixing that issue and sinking almost 500.00 bucks on tires I'm now into this automobile almost 700.00 bucks and it dosent dven have the plates on it yet. I drove 64 miles to this lot to buy a car from them so it's not like I can just show up to get the issue taken car of. The cost of a new key is going to cost me around 300.00 bucks and now I'll be into this car for a grand still with temp tags on it. Cheep dealership can't even through in a free window tint when every dealership I've bought a car from in the past has always given me a window tint, so the cost of that will run me about 200.00 bucks. Small price to pay but when you have a customer buying a car over 35k it's good gesture on their part to keep customers continuing to buy from them. I'm in the hunt for another car for my wife and buying from bill Luke isn't going to be my first option. I'm sure there is other dealerships in the valley that will treat me with better customer service then this fly by night dealership. Sorry bill Luke but my wife's next car won't be from you and neither will be me. More

Your sales team's arrogance cost you a sale I'm a well qualified buyer. I called in to talk to a sales manager or internet sales manager to ask some questions and do some initial negotiation ove I'm a well qualified buyer. I called in to talk to a sales manager or internet sales manager to ask some questions and do some initial negotiation over the phone on a truck I saw online. The woman on the phone said she could help me when I asked for a manager. I asked "Are you able to negotiate things like price?" She responded "Our internet prices are our best price, there are no negotiations". Okay! I'll take my business else where! More

Be aware The deal you make with the sales department can and will be changed once you sit down with the finance department and get halfway through filling out The deal you make with the sales department can and will be changed once you sit down with the finance department and get halfway through filling out the paperwork. Had to walk away from the truck because they changed the deal near the end. A deal is a deal, I was more than willing to uphold my end of it, unfortunately they tried to change it at the last minute. Honor and integrity aren't just words to some of us. More

Great Experience!! Bought our third vehicle from Bill Luke Chrysler Jeep Dodge & Ram on Camelback Rd. It was my second time working with Tank Wallace and Thayer Park (i Bought our third vehicle from Bill Luke Chrysler Jeep Dodge & Ram on Camelback Rd. It was my second time working with Tank Wallace and Thayer Park (in finance); and my first time working with Robert Diaz as our delivery coordinator. They all 'get it'...seamless process...quick, specific and they listen to the customer. We found the vehicle on their website and Tank had the paperwork ready for us when we got there. Thank you Gents! More

Fast, good workers, make sure ur happy they work fast with you.they make sure you are happy they have nice stuff it was one of the nicest places I went to in a long timeI've been to lots of they work fast with you.they make sure you are happy they have nice stuff it was one of the nicest places I went to in a long timeI've been to lots of dealers before and they were the night and fast this I was in and out with a new car More

Service Department First experience with Bill Luke service department this last week and it truly turned out better than expected. I worked with Fhawn Grooms as my Se First experience with Bill Luke service department this last week and it truly turned out better than expected. I worked with Fhawn Grooms as my Service Advisor and she was spectacular. Above any expectation I had for a service department, she was friendly, prompt and courteous. She really took care of me and I appreciate it! Look forward to dealing with Bill Luke for all my service needs. Thanks, Fhawn! More

Fantastic! I had a great experience after my visit at Bill Luke Chrysler Jeep Dodge Ram in Phoenix, AZ! The sales specialist immediately saw we needed help and d I had a great experience after my visit at Bill Luke Chrysler Jeep Dodge Ram in Phoenix, AZ! The sales specialist immediately saw we needed help and didn't hesitate to be there to show us vehicles. We went in wanting a used car, but left with a better price and perfect car for us! Bruno just knew which vehicle we would prefer! He was honest, friendly, and easy to communicate with. After the car went through detailing, we spoke with Robert. He was very friendly and was very familiar with the new cars. I thought I was going to leave not knowing the new technology the 2016 Dodge Dart offers. He really helped the transition process from a 2004 car to a new. Even when I had alarm issues right after driving home off the lot, Robert was there to help! THANK YOU! More