
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Great experience until the end Dwight was very good in his knowledge of the jeep renegade. However when it came to financing that became a problem. We complained about the higher r Dwight was very good in his knowledge of the jeep renegade. However when it came to financing that became a problem. We complained about the higher rate but he said that no problem you just go ahead and try to get a refinance somewhere else after four months. Then we went back to the finance guy he said you couldn't do that with the buyback vehicles. so the sales guys say one thing and the finance guy tells another thing. They'll need to get on the same page. More
Quick and easy I was in the dealership for less than two hours who's helped not only by the managerial staff but by my friendly salesman who explained the car to me I was in the dealership for less than two hours who's helped not only by the managerial staff but by my friendly salesman who explained the car to me and got me on my way. Couldn't be happier More
Great experience ! We had a great experience with our sale associate Teg, he was not pushy , very well informed on the vehicle we were interested in ! Finance was easy We had a great experience with our sale associate Teg, he was not pushy , very well informed on the vehicle we were interested in ! Finance was easy with David and his knowledge ! More
Excellent Dwight was great to work with. Very polite and very informative. Explained everything great. We bought 2 vehicles and love them both. Would recomm Dwight was great to work with. Very polite and very informative. Explained everything great. We bought 2 vehicles and love them both. Would recommend him and the dealership. More
Great experience! JC was great to work with. He was relaxed and has a no-pressure sales technique. I would definitely recommend Bill Luke Dodge and JC to my friends and JC was great to work with. He was relaxed and has a no-pressure sales technique. I would definitely recommend Bill Luke Dodge and JC to my friends and family. More
Excellent customer Service. Got right to the point. Relatively quick had 3 kids with me they were understanding and good with them. It was memorial weekend th customer Service. Got right to the point. Relatively quick had 3 kids with me they were understanding and good with them. It was memorial weekend they even fed them lunch. More
Summary of dealer experience Wonderful experience. Helpful sales staff (Shane Raymond). Large selection of cars. Clean large showroom with lots of seating. We really like that car Wonderful experience. Helpful sales staff (Shane Raymond). Large selection of cars. Clean large showroom with lots of seating. We really like that cars on the dealer website were on the lot. Shane spent a lot of time with us. More
Great place to do business with I had a great experience at Bill Luke. Joel took real good care of me and my family. I tried going to Gateway Chevy first and that was a huge mistak I had a great experience at Bill Luke. Joel took real good care of me and my family. I tried going to Gateway Chevy first and that was a huge mistake. I was embarrassed by them and had to take the car they sold me back to them because they gave it to me before I was approved. It was a blessing in disguise because I was able to get a 2017 Journey and we absolutely love it. More
Car broke down on the way home After a very pleasant sales and financing process, unfortunately the car, despite being certified pre-owned, broke down with a transmission error on t After a very pleasant sales and financing process, unfortunately the car, despite being certified pre-owned, broke down with a transmission error on the way home from the dealership. More
John Our Salesman John in sales, made our experience in selecting a truck an excellent one.he knows the product and was very helpful in the selection process Thank y John in sales, made our experience in selecting a truck an excellent one.he knows the product and was very helpful in the selection process Thank you John More