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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.9
981 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 981 reviews

June 05, 2017

Great experience until the end Dwight was very good in his knowledge of the jeep renegade. However when it came to financing that became a problem. We complained about the higher r More

by BigGuy#5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Hamblin
Jun 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again.

June 05, 2017

Quick and easy I was in the dealership for less than two hours who's helped not only by the managerial staff but by my friendly salesman who explained the car to me More

by Jim e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lebowski manager -Doug my salesman
Jun 08, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

You have discovered the secret to our recipe. TEAM. Thanks for your trust and time.

June 05, 2017

Great experience ! We had a great experience with our sale associate Teg, he was not pushy , very well informed on the vehicle we were interested in ! Finance was easy More

by Rick.tompkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teg
Jun 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for leaving us this great review. If there is anything else we can do for you please feel free to pay us another visit. Take care!

June 03, 2017

Excellent Dwight was great to work with. Very polite and very informative. Explained everything great. We bought 2 vehicles and love them both. Would recomm More

by Newjeeps17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight
Jun 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

On behalf of everyone here at Bill Luke, thank you so much for your positive review! Thank you for your recommendation.

June 01, 2017

Great experience! JC was great to work with. He was relaxed and has a no-pressure sales technique. I would definitely recommend Bill Luke Dodge and JC to my friends and More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
Jun 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for your recommendation. We sure appreciate that you bought your vehicle from us, and we look forward to serving you in the future.

May 31, 2017

Excellent customer Service. Got right to the point. Relatively quick had 3 kids with me they were understanding and good with them. It was memorial weekend th More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
May 31, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Wonderful to hear of your experience. We look forward to serving you again!

May 30, 2017

Summary of dealer experience Wonderful experience. Helpful sales staff (Shane Raymond). Large selection of cars. Clean large showroom with lots of seating. We really like that car More

by hank104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Raymond, Ally
May 30, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I was glad to hear that you were happy with the customer service – that kind of feedback can go a long way.

May 30, 2017

Great place to do business with I had a great experience at Bill Luke. Joel took real good care of me and my family. I tried going to Gateway Chevy first and that was a huge mistak More

by rickyd2185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
May 31, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear Customer. Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your visit and I'm looking forward to serving you again.

May 30, 2017

Car broke down on the way home After a very pleasant sales and financing process, unfortunately the car, despite being certified pre-owned, broke down with a transmission error on t More

by PatBateman23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
May 31, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We understand how frustrating car problems can be, and our service department is wanting to help you to get back driving on the road safely. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Bill Luke our focus is to provide consumers excellent customer service. If we can do anything for you in the future please contact us 602-249-1234.

May 29, 2017

John Our Salesman John in sales, made our experience in selecting a truck an excellent one.he knows the product and was very helpful in the selection process Thank y More

by Mikeyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in sales
May 30, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.

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