
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 981 reviews
Good experience Darnel was great and customer service overall was great and you worked with us to get the vehicle we wanted with the right price and right payment pla Darnel was great and customer service overall was great and you worked with us to get the vehicle we wanted with the right price and right payment plan More
Great customer service!! Our experience at Bill Luke was excellent. Very satisfied with our new purchase. Special thanks to Lucio Gomez , he was extremely easy to work with. Our experience at Bill Luke was excellent. Very satisfied with our new purchase. Special thanks to Lucio Gomez , he was extremely easy to work with. Very friendly dealership- would definitely recommend. More
Made an appointment they sold vehicle prior to my arrival We had several interactions via phone and email with internet sales person Evette. We scheduled an appointment to see a truck. I even inquired about a We had several interactions via phone and email with internet sales person Evette. We scheduled an appointment to see a truck. I even inquired about a deposit to hold the vehicle. Evette said no need to this truck was just traded in it will be going through reconditioning it won't sell. So before we started our three hour drive to the dealership we spoke with Evette to ensure the vehicle would be available for purchase. But when we got to the dealership Evette had gone home for the day and the vehicle was sold. No apology just offered to sell us another truck. No thanks we'll take our business to a dealership that provides good customer service! Bill Luke only cares about making a dollar they don't care about people! More
Best Car Sale Experience Ever!!!! Our salesman Dwight was the absolute best! He made the whole experience super easy and quick! This was perfect! He is extremely knowledgeable and is a Our salesman Dwight was the absolute best! He made the whole experience super easy and quick! This was perfect! He is extremely knowledgeable and is an awesome person! More
Trade ford for dodge E mail dealer look for v 6 challenger in red standard Trans. Found out dodge do not make standard Tran in v6. Found red dodge challenger on line. Went E mail dealer look for v 6 challenger in red standard Trans. Found out dodge do not make standard Tran in v6. Found red dodge challenger on line. Went to dealer car would not start. Talk price found red high price than I want to spend. Talk to sale man had white challenger with basic pack . bought car love it. More
First Time Buyer I had a great experience buying my vehicle today. The salesman JC was really good at explaining and guiding me through the procces of everything. Very I had a great experience buying my vehicle today. The salesman JC was really good at explaining and guiding me through the procces of everything. Very satisfied with his help today great service. More
Easy, helpful Everyone was helpful and made the process easy. We didn't feel like we were being jerked around and everything was straight to the point. Everyone was helpful and made the process easy. We didn't feel like we were being jerked around and everything was straight to the point. More
Expected and easy. Juan, the finance guy and Kevin were all excellent. Professional and straight forward. I worked with them for 2 weeks to find exactly what I wanted. Juan, the finance guy and Kevin were all excellent. Professional and straight forward. I worked with them for 2 weeks to find exactly what I wanted. More
My Experience At Bill Luke The process of buying a vehicle has never been so easy for me. Bill Luke's staff was efficient and timely. They made it a priority to place us in the The process of buying a vehicle has never been so easy for me. Bill Luke's staff was efficient and timely. They made it a priority to place us in the perfect vehicle with no pressure. I highly recommend Bill Luke Chrysler Dodge Jeep &Ram. More
Felt belittled, pressured, lectured. Prices and selection was great overall. I delt with 2 salesmen. One was nice and easygoing, while the other was very adamant about making sure we knew Prices and selection was great overall. I delt with 2 salesmen. One was nice and easygoing, while the other was very adamant about making sure we knew that Bill Luke was the best. Some of his words almost sounded like an attack. I would never recommend him to anyone. More