Bill Luke Chrysler Jeep Dodge & Ram

Horrendous inefficienct experience This is the worst car purchasing experience ever, it took 3 hours to sign documents, after being pre-approved thrpugh the internet. Interest rate was This is the worst car purchasing experience ever, it took 3 hours to sign documents, after being pre-approved thrpugh the internet. Interest rate was different than previously negotiated. Car was not ready for delivery as stated, the truck was on the lot several days before and still was pending window text. It took the finance person 23 minutes to count $8k in cash. Dealer insisted on vehicle having an insurance policy written on the VIN, wouldn't allow carry over insurance. In the 3 hour time period they still managed to miss putting on the temporary plates. Donte was rude and said it wasn't his deal. More

We LOVE our new truck! We stopped in after seeing a ad on the internet to Look at used trucks. Justin showed several which we tried out. Then Justin said we should look at t We stopped in after seeing a ad on the internet to Look at used trucks. Justin showed several which we tried out. Then Justin said we should look at the new. There was one that met all our criteria. We liked it right away and with all the rebates the price was right. This is our first Ram. All the ads say they are number 1. I’m am counting on that. More

Car buying experience From John our salesman to Alex our finance guy everything went smooth we were quite pleased would do business here again appreciated the follow up cal From John our salesman to Alex our finance guy everything went smooth we were quite pleased would do business here again appreciated the follow up call from the sales manager the dealership is the nicest one we have ever been to More

Jeep purchase Our salesmen Calvin, and Tank, were great to work with, we had a wonderful experience at Bill Luke. Great prices, good place to do business. Our salesmen Calvin, and Tank, were great to work with, we had a wonderful experience at Bill Luke. Great prices, good place to do business. More

Purchase of Ram 1500 2019 I worked with Pedro and CJ. Both were very helpful and professional which made the process easy and without haggle. They honored the online pricing, d I worked with Pedro and CJ. Both were very helpful and professional which made the process easy and without haggle. They honored the online pricing, did not try to oversell or over reach. I really appreciated that and couldn’t be happier with my truck and the process overall. More

Worst Dealership in the Valley Worst experience. The salesman would ask the same questions over and did not listen to any answers or vehicle requirements. The manager was not consi Worst experience. The salesman would ask the same questions over and did not listen to any answers or vehicle requirements. The manager was not considerate, attentive or even remotely polite. He does not take an entire family or buying party seriously. There was no attention brought to the buyers requests and questions were alsways avoided and answered how the manager wanted them answesered. Additionally, he did not listen to any answers or simply make eye contact. I would not recommend this dealership to anyone! More

Well done! Friendly, professional and not pushy. They did a good job. Well done. Nice dealership, too. I liked the building. I did buy a car from them! Friendly, professional and not pushy. They did a good job. Well done. Nice dealership, too. I liked the building. I did buy a car from them! More

It was a great experience. We had a great buying experience at Bill Luke in Phoenix. Pedro, the salesman, was very knowledgeable and answered all our questions. We would definit We had a great buying experience at Bill Luke in Phoenix. Pedro, the salesman, was very knowledgeable and answered all our questions. We would definitely recommend the dealership. More

Worst dealership ever So my family and drove from Tucson to Phoenix to look at a car on there lot after making an appointment and offering to give a deposit to hold the car So my family and drove from Tucson to Phoenix to look at a car on there lot after making an appointment and offering to give a deposit to hold the car. They sold it 20 minute before it got there with no explaination why. Then spoke to the general sales manager Tony where he told me. well we really can’t hold cars because what if you don’t want it we could loss two deals in the amount of time it took me to drive up. So if you are out of town I guess they don’t want your business. I would say go any where else but bill Luke. I would suggest any Earnhardt store Sincerely Never a customer for life More

Amazing experience I bought a f-150 thatbi absolutely love. thank you bill luke for everything. I rwcommend all my friends thank you. Thank you bill luke I bought a f-150 thatbi absolutely love. thank you bill luke for everything. I rwcommend all my friends thank you. Thank you bill luke More