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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
978 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 978 reviews

February 25, 2019

Scammed my daughtre My daughter came in with her boyfriend. She makes minimum wage but was still told she could afford a $26,000 car. They sold it to her at 26% interest More

by unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tiek
Feb 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the response. You may be responding about the wrong dealership. We don’t have a finance manager or even a salesperson named Salvador. We would love to speak with you about your concerns. Please contact Eric, our Customer Relations Manager at 602-249-1234 or email him at eric.luke@billluke.com.

February 21, 2019

Great Everything went smooth and easy purchased two vehicles great deal on both this is our fifth time shopping at bill Luke Chrysler dodge and will contin More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, Jason Tiek
Feb 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate your loyalty as a customer, Gabby. We strive to provide all of our guests with the best customer service and are happy to hear you always receive the service you deserve! Thank you for leaving such awesome feedback and enjoy your new cars! We look forward to seeing you again in the future!

February 11, 2019

Excellent service from the .minute we walked in till we left, got what i wanted in good price. Josue Roma had great customer service and explanations. More

by Yoly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Roma Ortiz and Angel
Feb 15, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you, Yoly, for taking the time to leave such awesome feedback! We are happy to hear that Josue provided you with such a great experience. Enjoy the new car!

February 10, 2019

Our salesman Dan was amazing. Very professional Our honest and personable salesman Dan made this car deal very pleasant.. We would recommend Bill Luke to our friends and family. Thank you Dan.! More

by Mark & Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan salesman
Feb 15, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review Mark and Patti! We are glad to hear that Dan was able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

January 30, 2019

Horrendous inefficienct experience This is the worst car purchasing experience ever, it took 3 hours to sign documents, after being pre-approved thrpugh the internet. Interest rate was More

by Dodge123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donte, Jerry A, Jamie
Feb 01, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had. We are looking into the situation further. If you have questions please contact Eric, our Customer Relations Manager at 602-249-1234 or email him at eric.luke@billluke.com.

January 29, 2019

We LOVE our new truck! We stopped in after seeing a ad on the internet to Look at used trucks. Justin showed several which we tried out. Then Justin said we should look at t More

by Al/kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Weaver , Santiago Martinez
Feb 01, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are very happy to hear you received such great customer service from Justin. We appreciate your business and 5-star review and hope you enjoy your new Ram!

January 28, 2019

Car buying experience From John our salesman to Alex our finance guy everything went smooth we were quite pleased would do business here again appreciated the follow up cal More

by Chuckyhobart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John dahle Alex Gonzalez
Feb 01, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that John, Alex, and the rest of our team were able to create such an awesome experience for you! Thank you for the 5-star review!

January 27, 2019

Jeep purchase Our salesmen Calvin, and Tank, were great to work with, we had a wonderful experience at Bill Luke. Great prices, good place to do business. More

by M D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin, Tank
Feb 01, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for your business and 5-star review! We're happy to hear that Calvin and Tank were able to assist you through your Jeep purchase. We hope to be of service to you again in the future!

January 25, 2019

Purchase of Ram 1500 2019 I worked with Pedro and CJ. Both were very helpful and professional which made the process easy and without haggle. They honored the online pricing, d More

by Djpitt43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro, CJ
Feb 01, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review! We are glad to hear that Pedro and CJ were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new truck!

January 13, 2019

Worst Dealership in the Valley Worst experience. The salesman would ask the same questions over and did not listen to any answers or vehicle requirements. The manager was not consi More

by Honest.rates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
Jan 18, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had. We are looking into the situation further. If you have questions please contact Eric, our Customer Relations Manager at 602-249-1234 or email him at eric.luke@billluke.com.

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