Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Friendly fast and excellent service My wife and I had an excellent experience at Bill Luke Dodge. Saul was very friendly and helped us reach our budget. Jason at financing was very thoro My wife and I had an excellent experience at Bill Luke Dodge. Saul was very friendly and helped us reach our budget. Jason at financing was very thorough and even gave us a great deal on an extended warranty on our new truck. Overall great experience at Bill Luke Dodge and would definitely come back in the future. More
Vehicle purchase experience The whole experience was really great. Best car buying experience I have had. Also took time to explain the car workings to me. Would definitely retur The whole experience was really great. Best car buying experience I have had. Also took time to explain the car workings to me. Would definitely return here again. More
Short changing trades ... Not Good Bill Luke is in bed with Car Fax and it appears to be a rather prosperous relationship. Car Fax receives information from it's member dealerships and Bill Luke is in bed with Car Fax and it appears to be a rather prosperous relationship. Car Fax receives information from it's member dealerships and reports a laundered version under the pretense of verified information. We were in the market for a new Truck and a newer SUV. When Bill Luke attempted to short change my SUV trade I pulled away from the deal and did a bit of homework. Car Fax reported my title branded. Motor Vehicle disagreed. Since AZ is a title holding state, I printed their title information before venturing out again. Bill Luke cut the trade value by more than half. Made a difference of about $5000 on my trade. We did purchase a truck and an SUV but not from Bill Luke and not without providing all related documentation to the AG's office. If you are dealing with a dealer that shoves a Car Fax report at you to discount your trade ... walk away. Kelly remains the gold standard. More
2019 Kia Sorento - Poe Sales rep Terry was great and so was Julio, the finance person. My wife and I were in and out in 3 hours, and drove our new car home today. Sales rep Terry was great and so was Julio, the finance person. My wife and I were in and out in 3 hours, and drove our new car home today. More
Always an easy buying experience with Bill Like. This was the 3rd vehicle we have purchased thought Bill Luke and it is always an easy buying experience through their dealership. All their sales peop This was the 3rd vehicle we have purchased thought Bill Luke and it is always an easy buying experience through their dealership. All their sales people that I dealt with were pleasurable and not pushy! More
Lied to us, then called us liars This dealership used to be honest. But our recent experience trying to purchase a vehicle advertised on the internet was one of the very worst experi This dealership used to be honest. But our recent experience trying to purchase a vehicle advertised on the internet was one of the very worst experiences ever. Their salesuman knew less anout the car than I did, lied to us about the price while we were looking at it in the lot then flip_flopped increasing the price when put the deal on paper. When we reminded him of what he had quoted in the lot, he called us liars. The manager, Jerry, also would not honor the price, and added an aditional condition on the price/ finance offer that the most i could put down on the car was 10%, and that we had to keep their very high interest rate for 4 monthly payments so that they could get money from ther finance deal. When i wanted to put half down, he refused to sell us the car. Seems crooked to me. Trying to cheat their finance companies by telling me i could refinance with my large downpayment after 4 payments. Supposedly i am a "platinum" customer from the previous purchase there. But they treated us like we were stupid, and insulted us. Total waste of time. More
successful used car buy Researched online for a nissan frontier, found a potential at bill Luke. Was as advertised and at a fair price. Drove off the dealer lot satisfied! Wo Researched online for a nissan frontier, found a potential at bill Luke. Was as advertised and at a fair price. Drove off the dealer lot satisfied! Would recommend Bill Luke to potential buyers! More
Excellent! Excellent service from the online buy it now process to the organized, friendly & professional way it all flowed upon arriving at the dealership. Rich Excellent service from the online buy it now process to the organized, friendly & professional way it all flowed upon arriving at the dealership. Richard helped get things going online, then upon arrival at the dealership he met me & introduced me to Jose, who showed me the vehicle and went with me on test drive, then he took me to meet Ed in finance, quick state of the art system in place, then I was introduced to Joe who took me to my detailed pickup and familiarized me with my new certified used truck. All were kind & professional. Excellent service! Will buy at Bill Luke again. More
Fast and professional Teg was just amazing! He explained the car details, showed me everything I needed to know. He was respectful and polite. The whole process was fast. I Teg was just amazing! He explained the car details, showed me everything I needed to know. He was respectful and polite. The whole process was fast. I appreciated the detailed review of all the car’s features before we drove it off the lot. Best car buying experience I’ve had. Thank you all!!! More
Best customer service Great, friendly and super awesome people work here. The experience is amazing. Will recommend this place to everyone. Everyone helped out and explaine Great, friendly and super awesome people work here. The experience is amazing. Will recommend this place to everyone. Everyone helped out and explained everything to us. Love my Jeep More