Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Bought a used truck here. Its reps were very nice however the truck I purchased had no badges and I inadvertently bought a gas truck thinking it was diesel. Just over a week Its reps were very nice however the truck I purchased had no badges and I inadvertently bought a gas truck thinking it was diesel. Just over a week later I called back to see if I could trade the truck back in for a more expensive diesel and was offered $9000 less for the truck I just purchased. I understand how things work but this definitely feels like a slap in the face. Not the customer service I was expecting from a reputable dealer. I still have a slim amount of hope this can be worked out but as of now will not be suggesting Bill Luke to anyone I know. More
The sales person Eddie was amazing! He was extremely personable and professional. Probably the best sales person I’ve had at a dealership. The whole process was great including finance, He was extremely personable and professional. Probably the best sales person I’ve had at a dealership. The whole process was great including finance, Jorge was great! Eduardo showed me the ins and outs of my new car and was really nice. Would recommend this dealership! More
My guy John was awesome! He greeted me in and took care of me through the whole process. I would definitely recommend buying from here again. He greeted me in and took care of me through the whole process. I would definitely recommend buying from here again. More
The service was amazing! Thank you so much to Dave for all of your time and help. You made this process easy as possible. And Aron thank you for your kind assistance with Thank you so much to Dave for all of your time and help. You made this process easy as possible. And Aron thank you for your kind assistance with the vehicle. More
Had a good experience with all involved at Bill Luke. From sales to credit to service and delivery of a car purchased there recently. They made the buying process painless and easy which I love to encou From sales to credit to service and delivery of a car purchased there recently. They made the buying process painless and easy which I love to encounter in an auto purchase. And I am very satisfied with the product itself. Be sure to visit them when the need arises. More