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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 977 reviews

November 13, 2019

Good professional sales and finance teams. Large selection of vehicles. Start with fair pricing so entire process runs smoothly this was second truck bought from the dealership. More

by Dwbland
Recommend Dealer
Yes
Employees Worked With
Reynaldo Blanco, Amberlee Shaw, Jason Tiek
Nov 13, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the feedback! We are happy to hear that we could provide a 5 star experience for you here at Bill Luke! We appreciate you and your business.

November 12, 2019

Staff was very professioal and very helpful throughout the whole process. Always letting us know what was happening. Would recommend Bill Luke for a car or truck purchase. More

by Wallymcmichael
Recommend Dealer
Yes
Employees Worked With
Freddy,Bryant,Ricardo,Chris
Nov 12, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome feedback! We appreciate you and your business here at Bill Luke! We hope you enjoy your new vehicle!

October 17, 2019

Great customer service Astrit provided great customer service. Really appreciated your his helpfulness and professionalism. This is the third vehicle I have purchased fr More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Astrit and Brianna
Oct 21, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate your loyalty as a customer, Marco. We strive to provide all of our guests with the best customer service and are happy to hear you always receive the service you deserve! Thank you for leaving such awesome feedback!

October 14, 2019

Very Satisfied I came in on 10-12-19, 15 minutes prior to closing. Met with Abeel concerning a truck I found on the website. Abeel found it, discussed pricing, purch More

by JamieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abeel -Sales and Luis in Finance
Oct 14, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review Jamie! We are glad to hear that Abeel and Luis were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

October 13, 2019

Thanks for a great car buying experience Rafayel was great from the start. He listened and worked to make the process quick like I asked. He found the car I was looking for and made the deal More

by Jon
Recommend Dealer
Yes
Employees Worked With
Rafayel Pinkhasov, Thayer Park
Oct 14, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Rafayel was able to create such an awesome experience for you Jon! Thank you for the 5-star review!

October 02, 2019

Stressful Experience - Zero Confidence in my Purchase This place is more worried about what Rating you will give them, than if they treat you well. Won't return phone calls or emails 10 days after purcha More

by Unhappy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyonell
Oct 04, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had. We are looking into the situation further and would love to discuss your experience and see how we can help. We need your name in order to look you up in our system. If you could please contact Jessica, our Customer Relations Manager, at 602-544-3696 or email her at j.mckenzie@billluke.com we can help you out. Thank you.

September 24, 2019

Disappointed. They had my truck by for about a month charged me 1700 dollars and the truck still have the same problem. They wanted to charge me 600 dollars more b More

by Julio Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl
Sep 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had Julio. We are looking into the situation further. If you have questions please contact Krystle, our Customer Relations Manager, at 602-249-1234 or email her at k.macon@billluke.com.

Sep 26, 2019 -

Julio Hernandez responded

You can contact me your service manager has my info he just didn’t care and hang up the phone on me.

September 15, 2019

Mo was very helpful and attentive to our needs. We enjoyed our dealings with Mo and Bill Luke Chrysler Jeep Dodge. The process was not high pressure and allowed us the time to make our decision to p More

by Mike Steffan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mostly worked with Mo.
Sep 18, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We take great pride in customer satisfaction, so we are more than happy to hear that Mo provided you with a great experience Mike! Thank you for leaving such awesome feedback. We appreciate you!

September 09, 2019

New Car Purchaser Bruno n Donavan did a great jog selling and financing the 2016 Jeep. Damian Gordido was amazing as our service advisor. I would recommend everyone a More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno D, Donavan in Finance and Damian Gordido In Service
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review Doug! We are glad to hear that Bruno, Donavan and Damian were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

September 06, 2019

Quick and painless Recently purchased a used car from this dealership - they have the best prices out of the AZ, NM, UT, and CO region. I was in and out in good time, wh More

by Miznitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnovan Trifari
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that our sales and finance teams were able to create such an awesome experience for you! Thank you for the 5-star review!

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