Back

Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.0
981 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

Directions

By Type

Showing 981 reviews

December 21, 2019

Erik B was great, I had friends recommend Rams for good American cars and he treated me so well that before I knew it I was at the bank asking for a check. Chris showed me all the features and I’m excited More

by jboland6
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Dec 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the feedback! We are so happy to hear that your experience with Erik and Chris was a good one! We appreciate you and your business here at Bill Luke!

December 15, 2019

Great experience! Great dealership! Mark is a great sales representative! I highly recommend this dealership to anyone who is looking for a new or used vehicle. More

by cfredman75
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 16, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with Mark and Bill Luke! Thank you for taking the time to leave such awesome feedback! Enjoy your new vehicle!!

December 13, 2019

Good customer service in the end Purchased a truck from Terry Moore remotely but it was only delivered with one key. Asked Terry to send the 2nd one and told "I never promised a 2nd k More

by rrosenlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Moore, David Mitchell.
December 08, 2019

Unorganized and Unprofessional We got an advertisement in the mail for $100 worth of gift cards if we made an appointment with Danny Thomas. I called him, made the appointment for More

by asjacobssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Thomas, Mike
Dec 09, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry for the experience you had! Unfortunately, we had the wrong phone number on file for you, so we were unable to call you ahead of time to notify you that the vehicle had been sold. We would be more than happy to mail you the restaurant.com gift cards if you are still interested. If you have any questions please contact Jessica McKenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com.

Dec 09, 2019 -

asjacobssr responded

Danny never asked for me to give him my phone number. He just confirmed it was the one on his caller id. He had the correct number your employees were just too lazy to get it.

November 13, 2019

Good professional sales and finance teams. Large selection of vehicles. Start with fair pricing so entire process runs smoothly this was second truck bought from the dealership. More

by Dwbland
Recommend Dealer
Yes
Employees Worked With
Reynaldo Blanco, Amberlee Shaw, Jason Tiek
Nov 13, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the feedback! We are happy to hear that we could provide a 5 star experience for you here at Bill Luke! We appreciate you and your business.

November 12, 2019

Staff was very professioal and very helpful throughout the whole process. Always letting us know what was happening. Would recommend Bill Luke for a car or truck purchase. More

by Wallymcmichael
Recommend Dealer
Yes
Employees Worked With
Freddy,Bryant,Ricardo,Chris
Nov 12, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome feedback! We appreciate you and your business here at Bill Luke! We hope you enjoy your new vehicle!

October 17, 2019

Great customer service Astrit provided great customer service. Really appreciated your his helpfulness and professionalism. This is the third vehicle I have purchased fr More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Astrit and Brianna
Oct 21, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate your loyalty as a customer, Marco. We strive to provide all of our guests with the best customer service and are happy to hear you always receive the service you deserve! Thank you for leaving such awesome feedback!

October 14, 2019

Very Satisfied I came in on 10-12-19, 15 minutes prior to closing. Met with Abeel concerning a truck I found on the website. Abeel found it, discussed pricing, purch More

by JamieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abeel -Sales and Luis in Finance
Oct 14, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review Jamie! We are glad to hear that Abeel and Luis were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

October 13, 2019

Thanks for a great car buying experience Rafayel was great from the start. He listened and worked to make the process quick like I asked. He found the car I was looking for and made the deal More

by Jon
Recommend Dealer
Yes
Employees Worked With
Rafayel Pinkhasov, Thayer Park
Oct 14, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Rafayel was able to create such an awesome experience for you Jon! Thank you for the 5-star review!

October 02, 2019

Stressful Experience - Zero Confidence in my Purchase This place is more worried about what Rating you will give them, than if they treat you well. Won't return phone calls or emails 10 days after purcha More

by Unhappy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyonell
Oct 04, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had. We are looking into the situation further and would love to discuss your experience and see how we can help. We need your name in order to look you up in our system. If you could please contact Jessica, our Customer Relations Manager, at 602-544-3696 or email her at j.mckenzie@billluke.com we can help you out. Thank you.

...
39
...