Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Great dealership with phenomenal customer service. Very responsive and attentive! Drove over 400 miles to purchase here because the price was unbeatable, and would gladly do it again! responsive and attentive! Drove over 400 miles to purchase here because the price was unbeatable, and would gladly do it again! More
Not willing to work with you We made an apointment to have warenty work done. It was just an inspection an a couple pictures. With an apointment it took them 4 and a half hours, a We made an apointment to have warenty work done. It was just an inspection an a couple pictures. With an apointment it took them 4 and a half hours, and the door trim was broken when we recieved the car back. They said because they didn't do any work on it that they couldn't have done it and won't take any responsability for it. Basicly calling us a liar. Very very disapointed with this visit. Dave Weed More
Great people to work with. They didn’t push us to buy a vehicle. They understood we were just looking. Although we ended up walking away with one. vehicle. They understood we were just looking. Although we ended up walking away with one. More
Consistent service. Consistent pricing.Good clean Consistent service. Consistent pricing. Good clean facility but not ostentatious. Yes, it’s take a couple hours to get through the process but Consistent service. Consistent pricing. Good clean facility but not ostentatious. Yes, it’s take a couple hours to get through the process but everyone is a professional and the sales system is Honed to a finely tuned machine. I’ve purchased 2 vehicles here and will continue to come back. More
Do what they say and on point took 3 hours to find the I Do what they say and on point took 3 hours to find the truck I wanted. test drive and financing took the time showing everything and answered every q Do what they say and on point took 3 hours to find the truck I wanted. test drive and financing took the time showing everything and answered every question No BS More
Erik B was great, I had friends recommend Rams for good American cars and he treated me so well that before I knew it I was at the bank asking for a check. Chris showed me all the features and I’m excited American cars and he treated me so well that before I knew it I was at the bank asking for a check. Chris showed me all the features and I’m excited to have a nice new truck! Everyone was exceptional and that’s why I purchased here, the car is great but the people sold me! Far from the typical experience, I’ve bought Corvettes and Jaguars and had the same great service as those experiences. More
Great experience! Great dealership! Mark is a great sales representative! I highly recommend this dealership to anyone who is looking for a new or used vehicle. representative! I highly recommend this dealership to anyone who is looking for a new or used vehicle. More
Good customer service in the end Purchased a truck from Terry Moore remotely but it was only delivered with one key. Asked Terry to send the 2nd one and told "I never promised a 2nd k Purchased a truck from Terry Moore remotely but it was only delivered with one key. Asked Terry to send the 2nd one and told "I never promised a 2nd key", then he stopped responding. After filing a negative review on this site and others, I was contacted by the General manager, David Mitchell. It took a few weeks to finally connect, but we had a productive conversation. He explained the back story of why not all of his trucks have 2nd keys, but acknowledged my concerns about the situation and the way it was handled by his people. He did make the situation right, and I appreciate the effort made by him in not leaving me an unhappy customer. More
Unorganized and Unprofessional We got an advertisement in the mail for $100 worth of gift cards if we made an appointment with Danny Thomas. I called him, made the appointment for We got an advertisement in the mail for $100 worth of gift cards if we made an appointment with Danny Thomas. I called him, made the appointment for the next day and he asked if I wanted to start the pre-approval process over the phone. I agreed and he told me someone would call me back within 5 minutes. Nobody ever called. My gut told me not to keep the appointment but I did. Drove 20 miles just to be further disappointed. After having to wait to meet with someone we were told the car we liked online wasn't there (the return phone call promised would have helped discover this) and they didn't even have the $100 worth of gift cards. The salesman who met with us (Mike?) was rude and made us feel like we wasted his time. More