Back

Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

Directions

By Type

Showing 977 reviews

January 25, 2020

We had a great experience. We got the car we wanted and they made it easy. We will definitely recommend them and buy there again More

by Sarahbcolmark
Recommend Dealer
Yes
Employees Worked With
Dante , Amberlee Shaw, Jason Tiek
Jan 27, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review Sarah! We appreciate your business here at Bill Luke!

January 22, 2020

Great dealership with phenomenal customer service. Very responsive and attentive! Drove over 400 miles to purchase here because the price was unbeatable, and would gladly do it again! More

by ejhernandez85
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Jan 22, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the feedback! We are so happy to hear that your experience with us went well and that we made another life long customer! We appreciate you and your business here at Bill Luke!

January 21, 2020

Not willing to work with you We made an apointment to have warenty work done. It was just an inspection an a couple pictures. With an apointment it took them 4 and a half hours, a More

by tmbleweed2
Recommend Dealer
No
Employees Worked With
Spencer Morales
Jan 27, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience Dave. We had Rick Dollerschell, our Service Manager take a look at the trim piece and we did not break it. Unfortunately, this dash is part of a new digital imaging program specific to this dash. We had to make a couple of calls and educate ourselves in the matter. If you have any other questions or concerns please reach out to Jessica McKenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

January 21, 2020

Great people to work with. They didn’t push us to buy a vehicle. They understood we were just looking. Although we ended up walking away with one. More

by allison.vaughn
Recommend Dealer
Yes
Employees Worked With
Dave!
Jan 22, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

That is so awesome to hear Allison! We are so happy that you were able to find the perfect vehicle! Thank you for the awesome feedback!

January 19, 2020

Consistent service. Consistent pricing.Good clean Consistent service. Consistent pricing. Good clean facility but not ostentatious. Yes, it’s take a couple hours to get through the process but More

by cdawson7
Recommend Dealer
Yes
Employees Worked With
Santiago , Amberlee Shaw, Jason Tiek
Jan 20, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much! We are so happy to hear that you had a great experience with us!

January 04, 2020

Do what they say and on point took 3 hours to find the I Do what they say and on point took 3 hours to find the truck I wanted. test drive and financing took the time showing everything and answered every q More

by dickerson64924
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 06, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with us! Thank you so much for taking the time to leave us feedback!

December 21, 2019

Erik B was great, I had friends recommend Rams for good American cars and he treated me so well that before I knew it I was at the bank asking for a check. Chris showed me all the features and I’m excited More

by jboland6
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Dec 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the feedback! We are so happy to hear that your experience with Erik and Chris was a good one! We appreciate you and your business here at Bill Luke!

December 15, 2019

Great experience! Great dealership! Mark is a great sales representative! I highly recommend this dealership to anyone who is looking for a new or used vehicle. More

by cfredman75
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 16, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with Mark and Bill Luke! Thank you for taking the time to leave such awesome feedback! Enjoy your new vehicle!!

December 13, 2019

Good customer service in the end Purchased a truck from Terry Moore remotely but it was only delivered with one key. Asked Terry to send the 2nd one and told "I never promised a 2nd k More

by rrosenlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Moore, David Mitchell.
December 08, 2019

Unorganized and Unprofessional We got an advertisement in the mail for $100 worth of gift cards if we made an appointment with Danny Thomas. I called him, made the appointment for More

by asjacobssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Thomas, Mike
Dec 09, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry for the experience you had! Unfortunately, we had the wrong phone number on file for you, so we were unable to call you ahead of time to notify you that the vehicle had been sold. We would be more than happy to mail you the restaurant.com gift cards if you are still interested. If you have any questions please contact Jessica McKenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com.

Dec 09, 2019 -

asjacobssr responded

Danny never asked for me to give him my phone number. He just confirmed it was the one on his caller id. He had the correct number your employees were just too lazy to get it.

...
38
...