Bill Luke Chrysler Jeep Dodge & Ram

Best buying experience ever!!!! You would think that after reading some of the reviews online that Bill Luke would have been out of business years ago. I have to say that my experien You would think that after reading some of the reviews online that Bill Luke would have been out of business years ago. I have to say that my experience was quite the opposite of the negative reviews I've been reading here. First of all the sales people were great from the top down. David Mitchell the General Sales Manager, Jerry Adair the sales manager and Kris Dickey the salesperson went out of there way to help me in any way they could. I shopped at a total of 5 Ram dealers before I stopped at Bill Luke Ram. After talking to David Mitchell he put me in touch with Jerry Adair who worked hard with Kris Dickey through the initial visit at the dealership. After my first visit with Jerry and Kris I knew that I wanted to purchase from them. Because of the corona virus shutdown inventory was thin for the Ram 1500 short bed 4X4 limited. I was looking online for nearly 3 months to find the right truck for me and when I found that truck in Las Vegas Jerry facilitated a trade for me. During the buying process that took approximately 10 weeks (no fault of theirs) Jerry continued answering my questions by phone, text and emails as I searched for the right truck. AT THIS TIME HE HAD NO GUARANTEE I WOULD BUY ANYTHING FROM HIM. He never pressured me and was only kind, courteous and always professional. I doubt you will find someone at another dealership that will spend that much time with you while having no guarantee of selling you anything. I would highly recommend this dealership and the sales team above. The whole experience was great. I would disregard the negative and give them a try. In a world where everyone thinks the world revolves around them it's easy to see all the negative reviews. There's always two sides to every story. More

Awesome service by Joey. Everything went really smooth and pretty fast. I would highly recommend. I don't know what else the write since everything was great. and pretty fast. I would highly recommend. I don't know what else the write since everything was great. More

Very rude sales manager The sales specialist I worked with Rafayel Pinkasov was quite good. Very friendly and helpful. Unfortunately, the sales manager Jerry Adair was not. H The sales specialist I worked with Rafayel Pinkasov was quite good. Very friendly and helpful. Unfortunately, the sales manager Jerry Adair was not. He appears to need to feel like he is a powerful person. He incorrectly assumed I was in the armed forces and tried to cut me down. Why? I was also given incorrect information over the phone before I drove 1 hour to finalize the deal. He did not care. He often tried to stare me down to intimidate me. I would have left if my wife had not already left 2 hours prior. The whole experience lasted over 4 hours. Very frustrating. More

Sold me a lemon I would not recommend buying a car from Bill Luke. I bought a 2017 Honda Civic from them in February. I have only driven it a couple thousand miles I would not recommend buying a car from Bill Luke. I bought a 2017 Honda Civic from them in February. I have only driven it a couple thousand miles. In April it started to get hot so I turned on the A/C and realized it was not working. I found out that the compressor was leaking and it will cost $1,800 to fix. I reached out to someone and long story short they basically said they could not help me. Hard to believe compressor started leaking in short time I owned the car. If they truly examined the car before selling it they would have caught this costly repair. Steer clear of Bill Luke Jeep Chrysler! More

I received an online quote to finance a new ram 1500 on 4/18/20, no where on the quote did it say this is the cash price! No where on the quote did it say the price would go up if I financed it! No where o 4/18/20, no where on the quote did it say this is the cash price! No where on the quote did it say the price would go up if I financed it! No where on the quote did it say this price was based on incentives that will cause the price to go up if you finance! It did say the Bill Luke “Finance” price is $$$$! This is the first part of their scam to get you into their dealership! Once I get there on 4/19/20 they insult me by trying to steal my trade at 1/3 of the Kelly blue book trade in value! Then they say the actual price of their truck isn’t the price we quoted you, the real price is $5000 more! They clearly have no morals, no problem lying to you, no problem insulting you but they tried their best to cover it up with lies by saying their price is based on incentives! Like I said, no where on their quote did it say this is your price if you get this, this or that! It said “Bill Luke finance price”! These are the exact definition of used car salesmen! Even though it was a new truck! What a shame that people like this train their employees to lie and cheat and then attempt to make excuses! More

Warning This dealership is not recognizing any social distancing guidelines. Pace was packed and it looks like business as usual with people sitting in the li This dealership is not recognizing any social distancing guidelines. Pace was packed and it looks like business as usual with people sitting in the little rooms with a salesman. Very unsafe. Don’t bother with their “VIP” appointments. It’s a con to get you in the dealership to wait for a salesman the same as if you walked in from the street. More

We had a great experience at Bill Luke. They treated us very well and we never felt pressured or obligated at anytime. I will definitely be sending my friends there way. very well and we never felt pressured or obligated at anytime. I will definitely be sending my friends there way. More

Larry was very pleasant and easy to work with. The finance person was also very nice and dealership is clean and smelled good. Nice friendly people finance person was also very nice and dealership is clean and smelled good. Nice friendly people More

Bought a used Jeep Grand Cherokee. Our experience was mostly positive. They have huge inventory. Mo, the staff, explaining the features of the car to us was very efficient and pleasant. Not all things p mostly positive. They have huge inventory. Mo, the staff, explaining the features of the car to us was very efficient and pleasant. Not all things promised came to be true, but overall an ok business deal. More

Horrible! Internet sales are different from the actual vehicle is. To get the Internet price you have to use their own finance company which apr is extremely high even if you prefect credit. I would highl vehicle is. To get the Internet price you have to use their own finance company which apr is extremely high even if you prefect credit. I would highly recommend not buying a vehicle here. More