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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 977 reviews

July 01, 2020

Dishonest advertising. Expect to pay $2,000 more than the advertised price due to hidden fees and an attempt o force you to finance through them. More

by WaynepetersASU
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Jul 10, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Wayne, we surprised to see this review. What vehicle were you looking at and where did you see it advertised? We do offer an extra $1,000 discount if you finance with us, but you are more than welcome to pay cash if you prefer. Please reach out to Briana Enlow at 602-246-3191 so that we can figure out where this discrepancy came from. We look forward to hearing from you.

June 25, 2020

Thank you bill Luke and team!! I’m pleased with how the process went and how they showed me how to use my truck, I recommend bill Luke to everyone! More

by Tim63tubaz
Recommend Dealer
Yes
Employees Worked With
Alberto M, Jason Tiek
Jun 26, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for taking the time to leave an awesome review! We are so happy to hear that you had a great experience with our team here at Bill Luke!

June 22, 2020

Excellent buying experience. Everyone was super friendly, in and out quick and answered all of our questions.!!! Will definitely be back again.... all the way from Oregon! More

by Airborne82
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Jun 26, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that we made another lifelong customer! We are so thankful for you and your business! Enjoy your new vehicle!

June 13, 2020

Our experience was pleasant and timely.We left there Our experience was pleasant and timely. We left there with the vehicle we went there for. Thank you, great dealership and employees. Gero and Cheryl More

by ladyfeather63
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
Jun 16, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that your experience with Bill Luke was a good one! Thank you so much for taking the time to share your feedback with us! Enjoy your new vehicle!

May 30, 2020

Great process, everyone was helpful and friendly. I would definitely come here again. Dwight was informative but not pushy. Albert was very knowledgeable, friendly and hlpful More

by Rick
Recommend Dealer
Yes
Employees Worked With
Albert and Dwight
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much Rick! We are so happy to hear that Dwight was able to get you into a great vehicle! Thank you for the awesome feedback!

May 28, 2020

Highly Recommend Visiting Larry Allen at Bill Luke My husband and I recently purchased a vehicle from Larry Allen at Bill Luke. Larry was an absolute professional, exhibited great customer service, was More

by Madison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Allen
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with Larry and our team here at Bill Luke! We appreciate you taking the time to share you feedback with us and look forward to doing business in the future!

May 25, 2020

Purchased a car from there and the sales person was great! But the finance managers are dogs! They literally tell you you either leave with 4.9% interest rate or buy $4000 in extended warranties and th More

by alecarranza64
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you so we can look into this situation. Please follow up with Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

May 25, 2020

Great experience!! Very helpful with showing us how everything works on our new car. Albert and Dave were awesome!! 2nd car we bought from them already. More

by mandi.scholl
Recommend Dealer
Yes
Employees Worked With
Albert & Dave, Jason Tiek
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much Mandi! We are so happy to hear that Dave and Albert were able to assist you in finding the perfect vehicle! Thank you so much for sharing your great experience with us!

May 17, 2020

Not sure about the negative reviews seen here - we bought our third card from Bill Luke and it was a great experience. Took a little too long after settling on terms to get finance done, but it was extremel More

by roneillaz
Recommend Dealer
Yes
Employees Worked With
Kris Dickey
May 20, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for providing such awesome feedback! We appreciate you taking the time to share it. Enjoy your new vehicle!

May 14, 2020

Worst car buying experience ever. Rude and very condescending managers, misleading and manipulative sales practices. I expected fair, honest pricing and professionalism from such a big name dealer More

by I run
Recommend Dealer
No
Employees Worked With
Didn't work with either name listed.
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you regarding your experience! Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

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