Bill Luke Chrysler Jeep Dodge & Ram

Gosh where do I start? I tried to use the internet to contact by email. I got ANN, very nice, set up an appointment and all. Feeling good about everything at this point. Well ANN is not a human. I got Be contact by email. I got ANN, very nice, set up an appointment and all. Feeling good about everything at this point. Well ANN is not a human. I got Beverly who didn't look at ANN and changed the appointment. Beverly changed the appointment after several emails back and forth. I'm 95 miles away and need an appointment. I show up for appointment, no Beverly, she works from home. So one of the lot leaches drags me in and after finding Beverly is home and can't show me a the car I picked. The salesman Bill was a nice guy, he showed me the car and let me drive it. I like the car and told him the price was right and want to buy it. Boom it's all good, I can get by the initial mix-up. Bill is a pawn the company uses. His condescending boss comes up and finds out I want the vehicle. Finds I'm willing to pay the internet advertised price. He gives me a contract offering me half what my trade-in is worth and adds on widow tinting for $380 ($349+tax). Gee thanks condescending figure/boss. I decline the offer and walk out. Sell my car to my mechanic for almost double what they offer (because he knows it's a great car, that he worked on for years). I call them back and offer to buy the car I test drove minus the Tint add-on that I didn't want in the first place. I wanted their internet price. Plus taxes, doc fees and all, I didn't want the added suprise tint cost. Long story - short. Buyer beware... Bill was a good salesman but he isn't making the deal. The worm in-between wants to see how deep your pockets are. More

Dishonest advertising. Expect to pay $2,000 more than the advertised price due to hidden fees and an attempt o force you to finance through them. the advertised price due to hidden fees and an attempt o force you to finance through them. More

Thank you bill Luke and team!! I’m pleased with how the process went and how they showed me how to use my truck, I recommend bill Luke to everyone! process went and how they showed me how to use my truck, I recommend bill Luke to everyone! More

Excellent buying experience. Everyone was super friendly, in and out quick and answered all of our questions.!!! Will definitely be back again.... all the way from Oregon! in and out quick and answered all of our questions.!!! Will definitely be back again.... all the way from Oregon! More

Our experience was pleasant and timely.We left there Our experience was pleasant and timely. We left there with the vehicle we went there for. Thank you, great dealership and employees. Gero and Cheryl Our experience was pleasant and timely. We left there with the vehicle we went there for. Thank you, great dealership and employees. Gero and Cheryl Feather More

Great process, everyone was helpful and friendly. I would definitely come here again. Dwight was informative but not pushy. Albert was very knowledgeable, friendly and hlpful would definitely come here again. Dwight was informative but not pushy. Albert was very knowledgeable, friendly and hlpful More

Highly Recommend Visiting Larry Allen at Bill Luke My husband and I recently purchased a vehicle from Larry Allen at Bill Luke. Larry was an absolute professional, exhibited great customer service, was My husband and I recently purchased a vehicle from Larry Allen at Bill Luke. Larry was an absolute professional, exhibited great customer service, was knowledgeable about the vehicle we were interested in and did everything he could to ensure we were getting the best deal available. Larry was not a typical high-pressure salesman, instead Larry was polite and patient. I would highly recommend visiting Larry while at Bill Luke! More

Purchased a car from there and the sales person was great! But the finance managers are dogs! They literally tell you you either leave with 4.9% interest rate or buy $4000 in extended warranties and th great! But the finance managers are dogs! They literally tell you you either leave with 4.9% interest rate or buy $4000 in extended warranties and they will “buy down” the rate to get you a 3.9%. Will NEVER buy from them again or send another referral. I took a referral and they said the same thing but this was 14.5% interest or buy $4000 in warranties to “buy down the rate” at 6.9% WILL NEVER REFER SOMEONE TO THEM ON BUY WITH THEM AGAIN!!! More

Great experience!! Very helpful with showing us how everything works on our new car. Albert and Dave were awesome!! 2nd car we bought from them already. everything works on our new car. Albert and Dave were awesome!! 2nd car we bought from them already. More

Not sure about the negative reviews seen here - we bought our third card from Bill Luke and it was a great experience. Took a little too long after settling on terms to get finance done, but it was extremel our third card from Bill Luke and it was a great experience. Took a little too long after settling on terms to get finance done, but it was extremely busy, so that didn't bother us. The online price was clearly stated as the price if we used their finance, and it was extremely reasonable, if not downright cheap. Kris Dickey was our salesperson and she was straight to the point, just as we requested when we firsts talked to her. Will buy from here again, guaranteed. More