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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.9
981 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 981 reviews

July 30, 2020

Other then there was a long wait to meet with the financial people it went fast. They took their time and made sure I was happy with my selection. More

by keithmoses2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Aug 12, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry about the wait to get into finance, unfortunately because we have to wait on lenders and being such a high volume delearship, it takes us a bit to get you into the office. However, we are so happy to hear that you found a great vehicle and we appreciate your business!

July 25, 2020

Have purchased and leased multiple vehicles from this dealership over the years. Appreciate their quick process to agree on a price and what I feel like is without a pressured sales approach. More

by Gwwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Moriarty
Jul 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you enjoyed your entire experience with our team here at Bill Luke! Thank you so much for taking the time to share your experience!

July 22, 2020

Bait and Switch (Buyer Beware) I tried the online line purchasing and got their offer. Went to the dealership, and that's where the games began. Oh this truck has a bed liner and w More

by JSP 1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Aug 12, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience with us. Our sales manager, Chris, has been trying to reach out to you to fix this issue. Please call us back at 602-249-1234 and ask for him so we can make this right! Thank you so much!

July 20, 2020

Gosh where do I start? I tried to use the internet to contact by email. I got ANN, very nice, set up an appointment and all. Feeling good about everything at this point. Well ANN is not a human. I got Be More

by keevin1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tiek
Jul 20, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you so we can look into this! We take customer feedback very important and we want to make sure this gets addressed. Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@Billluke.com

July 01, 2020

Dishonest advertising. Expect to pay $2,000 more than the advertised price due to hidden fees and an attempt o force you to finance through them. More

by WaynepetersASU
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Jul 10, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Wayne, we surprised to see this review. What vehicle were you looking at and where did you see it advertised? We do offer an extra $1,000 discount if you finance with us, but you are more than welcome to pay cash if you prefer. Please reach out to Briana Enlow at 602-246-3191 so that we can figure out where this discrepancy came from. We look forward to hearing from you.

June 25, 2020

Thank you bill Luke and team!! I’m pleased with how the process went and how they showed me how to use my truck, I recommend bill Luke to everyone! More

by Tim63tubaz
Recommend Dealer
Yes
Employees Worked With
Alberto M, Jason Tiek
Jun 26, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for taking the time to leave an awesome review! We are so happy to hear that you had a great experience with our team here at Bill Luke!

June 22, 2020

Excellent buying experience. Everyone was super friendly, in and out quick and answered all of our questions.!!! Will definitely be back again.... all the way from Oregon! More

by Airborne82
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Jun 26, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that we made another lifelong customer! We are so thankful for you and your business! Enjoy your new vehicle!

June 13, 2020

Our experience was pleasant and timely.We left there Our experience was pleasant and timely. We left there with the vehicle we went there for. Thank you, great dealership and employees. Gero and Cheryl More

by ladyfeather63
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
Jun 16, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that your experience with Bill Luke was a good one! Thank you so much for taking the time to share your feedback with us! Enjoy your new vehicle!

May 30, 2020

Great process, everyone was helpful and friendly. I would definitely come here again. Dwight was informative but not pushy. Albert was very knowledgeable, friendly and hlpful More

by Rick
Recommend Dealer
Yes
Employees Worked With
Albert and Dwight
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much Rick! We are so happy to hear that Dwight was able to get you into a great vehicle! Thank you for the awesome feedback!

May 28, 2020

Highly Recommend Visiting Larry Allen at Bill Luke My husband and I recently purchased a vehicle from Larry Allen at Bill Luke. Larry was an absolute professional, exhibited great customer service, was More

by Madison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Allen
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with Larry and our team here at Bill Luke! We appreciate you taking the time to share you feedback with us and look forward to doing business in the future!

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