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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.9
981 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 981 reviews

January 09, 2021

Alejandro did a wonderful job. He made it easy for me to learn how to use my new car. Explained every single detail there is to know about the car and took his time. He even referred to some awesome jeep tr More

by Ye.arellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Jan 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review! We are so happy to hear that Alejandro explained all the awesome features on your new vehicle so well! We appreciate you!

January 08, 2021

Angel did a great job informing us what items we needed to review with him. He was fairly knowledgeable about some of the items on the Jeep and pairing my phone. More

by jbeumel13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Lopez
Jan 08, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Angel was able to get you all connected and teach you about your new vehicle! Thank you for taking the time to leave us a review!

January 08, 2021

A very respectable dealership with intentions to seal a deal on cars to the customer's choice. Would definitely recommend the dealership to friends in need of a good car. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rocha
Jan 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome feedback Brian! We are glad to hear that your experience went so well!

January 05, 2021

I was just a little frustrated that it took so long. I’ve done this before but I had to remind them I’d been waiting More

by walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Lowe and Beverly LaBreque and I don’t recognize the.names offered
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate the review from you and the feedback regarding the wait times. We try our best to get you in and out as quickly as possible, but sometimes it takes longer than normal. Thank you so much for choosing Bill Luke!

January 05, 2021

My experience was great! Hassle free. Really liked our guy Alejandro that went over every option our truck had, very helpful!! The lot was huge! Great selection More

by Matthonchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (salesman) Alejandro, Amberlee Shaw, Jason Tiek
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that Alejandro could show you all the awesome features on your new vehicle! Thank you so much for taking the time to leave us a review!

January 04, 2021

Sales team and finance were very friendly and laid out the best options for me when financing my vehicle. Ricardo and Nick were awesome in explaining the features and providing a great value on my trade i More

by Kolebrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo, Jason and Nick
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

That is so great to hear! We are so glad that our team here at Bill Luke could offer such a great experience for you! We appreciate your business!

January 04, 2021

The service here was great everyone made me feel extremely comfortable. They made my first car buying process go by extremely quickly and I’m very thankful More

by Chasemitchell19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie , Amberlee Shaw
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that we could make your first car buying experience a good once! Thank you so much for choosing Bill Luke!

January 03, 2021

Awesome customer service, really worked with me for the price I wanted. Gave me multiple options and made sure I left happy. Would recommend to anybody More

by Kyleliestman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris dickey
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for your recommendations and awesome review! We really appreciate you taking the time to share it with us! Enjoy your awesome new vehicle!

December 31, 2020

I am very disappointed the way you to treat a customer this way because I am black. I have purchased 3 cars from there, a Caravan in 2004, a Durango in 2009 am still driving it and a Nissan in sept 2018 f More

by mesiloa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brook
Dec 31, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Hello Jane, We understand that it can be frustrating when someone else is looking at the same car you are or “beats you to it.” We can assure you that our customer’s ethnicity has nothing to do with their treatment here at Bill Luke. We assume that you probably would not have come back for a fourth purchase from us if you were treated badly in the past. Is it fair to say that you were treated well the first three times you purchased from us? The only reason Brook did not come to meet you in person is because he has been working from home as part of our COVID-19 precautions. Bill Luke usually has 700 – 900 used vehicles in our inventory to choose from, which leaves you with alot of options!! That is four or five times what most large dealerships keep in stock! Please give us an opportunity to make you a happy Bill Luke customer for the FOURTH time! Please reach out to Briana, our Internet Sales manager at 602-249-1234

December 31, 2020

Now we just cleaning this is my third vehicle from Bill Luke and I'm pleased with all three of them I would recommend them to anybody to no hassle come in and get your car and drive is fantastic More

by Owensflatlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali,Toby ,Alex,Blake
Jan 06, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

It is so awesome to hear from a return customer! Thank you so much for choosing Bill Luke everytime! Your business is greatly appreciated!

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