Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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It was a Very good experience as it was pleasant to deal with. Everything went smooth and everyone was very nice. Would definitely come back!!!! with. Everything went smooth and everyone was very nice. Would definitely come back!!!! More
I showed up at 0645 (they open at 0700) for the quick lube (just oil change) and it took them over 2 hours. They sent me a text to respond to with questions while I waited but the service rep (Jose) ign lube (just oil change) and it took them over 2 hours. They sent me a text to respond to with questions while I waited but the service rep (Jose) ignored my texts. After finally getting my truck back, they reported that my tires would need to be replaced soon, even those one of them was Brand New! Additionally recommended other services that I had recently done, but must not have appeared in the system (example: Brake fluid flush). Lastly, not sure why they moved my passenger seat all the way back and then leaned back. Looks like someone was taking a nap in there. Horrible first impressions - I will not go back there. More
Thank you Ricardo, Angel for making this the best buying experience I have ever had. Ricardo the salesman was really nice and not pushy at all, and Angel the delivery guy helped me understand all the featur experience I have ever had. Ricardo the salesman was really nice and not pushy at all, and Angel the delivery guy helped me understand all the features on my new Ram. More
This was indeed a 5 star experience. Thank you Bruno Angel, and Luis you guys did an amazing job. I’ve had my new Ram for a few days now and couldn’t be any happier. Angel, and Luis you guys did an amazing job. I’ve had my new Ram for a few days now and couldn’t be any happier. More
I never felt pushed to buy anything. Very curiousAnd I never felt pushed to buy anything. Very curious And kind. We enjoyed our experience with Angel. Everyone was very knowledgeable. We will recommend I never felt pushed to buy anything. Very curious And kind. We enjoyed our experience with Angel. Everyone was very knowledgeable. We will recommend you guys. Ricardo Contreras was a great salesman. Very knowledgeable and not pushy at all. More
Overall, our experience was excellent, primarily due to our sales rep, Mo. He gets 5 stars. Mo greeted us upon arrival and walked us through the entire process. He is a very personable, enthusiastic, an our sales rep, Mo. He gets 5 stars. Mo greeted us upon arrival and walked us through the entire process. He is a very personable, enthusiastic, and knowledgeable professional. He gave me his personal cell phone number and I we worked out details, even though he wasn't "on the clock". When we picked up the vehicle, there were a few glitches (not attributed to him) that he promptly addressed. He's an asset to the dealership. More
Justin and Zeke were awesome to work with! They were patient and answered all our questions. The finance department got us a great rate too. All around super dealer. patient and answered all our questions. The finance department got us a great rate too. All around super dealer. More
Second vehicle we've bought from Bill Luke in the past 4 years. Both with very good experiences. Thank you Shane Raymond for helping get us into our Grand Cherokee. years. Both with very good experiences. Thank you Shane Raymond for helping get us into our Grand Cherokee. More
Bill the Sales rep was easy going and great to deal with, it's always nice to do business with someone that appreciates what your looking for and the type of budget your attempting to follow. Great experien it's always nice to do business with someone that appreciates what your looking for and the type of budget your attempting to follow. Great experience. Also Ezequiel has helped us twice now at your dealership after the ppw is all done, he does his job very well, extremely helpful on explaining new options that come in these newer vehicles. 5+stars for crew there at Bill Luke (Camelback). Thank you All! J. Galindo More
Smooth transaction. Will be back when we’re in the market again. Thanks to Ryan, Blake, and Carson for their professionalism. We’re happy with the purchase for sure. again. Thanks to Ryan, Blake, and Carson for their professionalism. We’re happy with the purchase for sure. More