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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 977 reviews

September 30, 2021

Awesome experience everyone here was very kind and very helpful. Thank you Kevin and Angel for helping us out with our vehicle. More

by NickiMaldonado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Angel
Nov 10, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the amazing 5-star review Nicki! We are so glad to hear that you had an awesome experience with our team!

September 29, 2021

Couldn’t have asked for a better experience. Mark made sure the sales process went smoothly and Angel made sure we didn’t have at questions about our new Ram. More

by Mbivona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Angel
Sep 29, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for sharing your awesome experience with us! We greatly appreciate your business!

September 29, 2021

Angel was amazing and a nice guy he showed me all the Bluetooth functions and the vehicle thank you More

by Angel6Lopez9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bruno
Sep 30, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are glad to hear that our Delivery Coordinator was able to show you all the awesome features of your new vehicle! Thank you so much for the awesome review!

September 27, 2021

A great place to buy a vehicle. Sam was very professional and not too pushy, and Angel knew a lot about our new Durango. More

by Josephdelpueblo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Angel
Sep 27, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for your business Joseph! We greatly appreciate you choosing Bill Luke for Durango purchase!

September 27, 2021

Javier is definitely the sales guy to go to. He made we understood the process and were happy with the vehicle, and at the end Angel made sure to answer all our questions about our new Jeep. More

by Jessica7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Angel
Sep 27, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad that Javier was able to find you the perfect Jeep! We appreciate you and your business here at Bill Luke!

September 25, 2021

Edward and David were honest and kind. Saved me more money by lowering my apr rate. I couldnt have asked for a better experience for my purchase. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David / Edward
Sep 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that our team was able to create such a great experience for you, Andrew! Thank you so much for the awesome review!

September 17, 2021

Terrible, they did a price on my trade in and then revoked the price do to their mistake. They made the deal and right before the deal for me to sign, the sales manager came in and said they over pri More

by oakley
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tiek
Sep 29, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We want to apologize for the situation you encountered on your visit. We do appreciate your understanding of the trade appraisal figure mistake that was quickly discovered. Due to many factors that calculate trade value, there are times that missing or incorrect info will produce an inaccurate figure. As for our listings on our website, we go to great lengths to have accurate descriptions. We also have the capacity to do virtual video walk arounds on request. Thank you again for your counter-offer after your visit. We will be on the lookout for a vehicle that may meet your needs! If you have any further issues or concerns, please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@Billluke.com

Oct 04, 2021 -

oakley responded

I see you still have the truck, if you are serious and are willing to work on a good price , get with my sales person he has seen my truck and make an offer. Would you rather sell to me then. Send to auction? Thank you Marty

September 15, 2021

I would recommend Bill Luke. Especially Ricardo our salesperson who was awesome and Angel who is did an amazing job going over the features on our vehicle. More

by Skinner5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Angel
Sep 16, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Ricardo was able to find you an awesome vehicle and that Angel was able to show you all the cool features on it! Thank you for the review!

September 13, 2021

Bought a lemon car that was certified from here it was a year old or less. And less than four days it was in the shop. And to this day three years later is still constantly in the shop. I’ve wasted time, mo More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Sep 13, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that Kris. We would like to look into this situation futher. Can you please reach out and provide your contact information to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com. We look forward to speaking with you!

August 31, 2021

Everyone we worked with at Bill Luke was awesome! Kevin Donovan and Angel are the best. Process was fast as it could be and we got the financing we wanted. Thank you Bill Luke More

by DeAnda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Angel
Sep 09, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with our team here at Bill Luke! Thank you so much for taking the time to share your feedback with us! Enjoy your new vehicle!

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