Bill Luke Chrysler Jeep Dodge & Ram

WORST ‘service’ CENTER IN THE COUNTRY is more like it. I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience here and the Collision Center ‘director’ contacted me and indirectly threatened to remove my vehicle from their shop because he didn’t like it. It is unbelievable that this guy is a Director of anything.(Good old boy golfing buddy hire is more like it). He runs a shop that doesn’t keep customer notes, doesn’t listen to customers and could care less about you. I brought my truck here over three months ago and it has been the most ridiculous abs frustrating experience of my life. After I removed the first review this person who should be managing his department completely ghosted me without any communication or follow up. INCOMPETENCE is the best description of what’s going on here. Instead of looking at their own RAM system and seeing that parts were purchased from the dealership for my truck by a previous repair shop, the director instead has made false accusations and ridiculous statements regarding the previous repairs instead of finding the problem with my truck. The shop mechanic Kevin is a great guy and very helpful, but the rest of the group are rude, unorganized and have no accountability whatsoever. I saw the reviews for this place and thought my truck would be in good hands and I WAS WRONG. Biggest nightmare and headache I have ever experienced anywhere. I feel bad for anyone who takes their vehicle here. If you are under 80 years old or not buying a vehicle you can expect people here to be rude and outright careless. More

WORST ‘service’ CENTER IN THE COUNTRY is more like it. I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience here and the Collision Center ‘director’ contacted me and indirectly threatened to remove my vehicle from their shop because he didn’t like it. It is unbelievable that this guy is a Director of anything.(Good old boy golfing buddy hire is more like it). He runs a shop that doesn’t keep customer notes, doesn’t listen to customers and could care less about you. I brought my truck here over three months ago and it has been the most ridiculous abs frustrating experience of my life. After I removed the first review this person who should be managing his department completely ghosted me without any communication or follow up. INCOMPETENCE is the best description of what’s going on here. Instead of looking at their own RAM system and seeing that parts were purchased from the dealership for my truck by a previous repair shop, the director instead has made false accusations and ridiculous statements regarding the previous repairs instead of finding the problem with my truck. The shop mechanic Kevin is a great guy and very helpful, but the rest of the group are rude, unorganized and have no accountability whatsoever. I saw the reviews for this place and thought my truck would be in good hands and I WAS WRONG. Biggest nightmare and headache I have ever experienced anywhere. I feel bad for anyone who takes their vehicle here. More

Lorenzo did a awesome job delivering my truck today I highly recommend him for future purchases highly recommend him for future purchases More

Was very helpful and did an excellent job. Explained new features and connected my phone to the new car. Explained new features and connected my phone to the new car. More

Lorenzo did a wonderful job delivering my car today he does such a great job does such a great job More

Lorenzo did an awesome Job delivering our brand new car i Highly recommed him at billluke Highly recommed him at billluke More

Everything about this purchase was fantastic! Excellent customer service at every level. From a quick initial response to my after hours email inquiry about vehicle availability, Which was follo Excellent customer service at every level. From a quick initial response to my after hours email inquiry about vehicle availability, Which was followed-up by with a prompt (as soon as they opened the following morning) email from Kacey in internet sales confirming the vehicle was there and coordinating with sales. The in-person dealership experience was great. Salesman Austin Parker was knowledgeable and efficient, he was personable and not pushy. Mike in finance thoroughly explained everything, and Adrian coordinated with the detail shop and provided frequent updates on the delivery timeline (very busy Saturday) and delivered a pristine vehicle - he even took the time explain the features and offered to explain further if needed. Hands down one of the best car buying experiences I’ve had. More

Lorenzo And Rafa did a great job selling me a jeep today I highly recommend I highly recommend More

Lorenenzo did a great job explaining the vehicle. I highly recommend him in the future. I highly recommend him in the future. More