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Bill Korum's Puyallup Nissan

Puyallup, WA

4.9
169 Reviews

101 Valley Ave NW

Puyallup, WA

98371

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Showing 169 reviews

September 30, 2024

Took my daughter’s 2016 Nissan rogue to have front brakes replaced. After inspection notified that rotors needed to be replaced because of rust. Requested old rotors Return upon pick up. Inspected rotors on More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 04, 2024 -

Bill Korum's Puyallup Nissan responded

Hi Mark, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Justin Frady, or our General Manager, Luke Korum, at (253) 848-4507 to discuss.

Oct 04, 2024 -

Mark responded

The customer should have the Choice to Decide the repair. if it does not affect safety. Like in this case, the rotors were a judgment call and does not affect safety. The customer should have the right to have them resurface even though the Dealer , thought that they would a chatter . In the opinion of the people that reviewed the rotors .They said there was not enough rest for the brakes to chatter. So basically, my daughter was out an additional $180 plus tax. These are hard times . especially for a single mom. On repairs like this. If it does not affect safety, you should have the customer be able to make the decision and just informed them what could happen.

September 22, 2024

My wife and I drove from the lower valley to Puyallup for the simple fact of how well Daniel helped me over the phone. When we got there we were promptly greeted and asked if we needed any help. Daniel was o More

by Jose V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Ciera
Sep 30, 2024 -

Bill Korum's Puyallup Nissan responded

We appreciate your positive review about your recent experience working with Daniel to purchase your new car. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Very kind and fast service. The sales people were extremely nice and friendly and helped me with any questions I had More

by Joelp.inman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel M, Ethan D, Denise D
Sep 16, 2024 -

Bill Korum's Puyallup Nissan responded

Hi Joelp.inman, thank you for taking the time to leave a review for us. We're happy we could meet your expectations!

September 12, 2024

My husband and I have taken my Nissian to Bill Korums for years. We love the service department and have always been satisfied customers. Recently we purchased our first vehicle from them. We asked to work w More

by Ron and Gemi (Mayes) Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel M
Sep 14, 2024 -

Bill Korum's Puyallup Nissan responded

Ron And Gemi (Mayes) Paul, we're so glad that we were able to go above and beyond your expectations! I will pass your comments on to Daniel, Jimmy and Dustin. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

I met the friendly Daniel Muro on my way out as I had come to collect my vehicle.He introduced himself and asked me if he could help,one thing led to another and I told him my interest and I traded my c More

by Scola T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke,Dustin and Daniel
Sep 07, 2024 -

Bill Korum's Puyallup Nissan responded

Thank you for taking time to leave this great review about your experience working with Daniel to purchase your new Honda CRV. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

Had a great experience at Puyallup Nissan leasing our new car this past week. No big surprises or hassles. Daniel Muro was friendly and helpful. Even the finance department was a joy to work with. Good deal, More

by Elijahetc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Muro, Emily Bates, Dustin Corcoran
Aug 17, 2024 -

Bill Korum's Puyallup Nissan responded

We appreciate your positive review about your recent experience working with Emily, Daniel and Dustin in our finance department to purchase your new car! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2024

Our experience was great. The staff worked around our schedules and made everything very comfortable and smooth. Daniel, our salesperson was very accommodating in all of our r More

by Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Muro & Dustin Corcoran
Jul 26, 2024 -

Bill Korum's Puyallup Nissan responded

Kelly, we're so glad that we were able to go above and beyond your expectations! Thanks for taking time to leave this review about your experience working with Daniel to buy your new car.

July 23, 2024

It was the best experience I have ever had buying a new car. Sales staff and financing personnel were impeccable! More

by markjohnson2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 24, 2024 -

Bill Korum's Puyallup Nissan responded

Markjohnson2112, we're glad you had such a wonderful experience purchasing your new car with Daniel! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2024

Daniel Mura did a fantastic job! Explained what we were looking for, and he delivered exactly that. There were suggestions and comparisons given to help us narrow it down even more More

by Jeff V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Mura
Jul 03, 2024 -

Bill Korum's Puyallup Nissan responded

Hi Jeff V, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2024

Daniel Muro was such an amazing salesperson. This was my first time purchasing a new car in over 13 years and while I have always dreamed of having this car I never thought I could get it but Da More

by kym71064
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Jun 27, 2024 -

Bill Korum's Puyallup Nissan responded

Kym71064, thanks for your praise and kind comments about working with Daniel to get the car of your dreams. We are glad we were able to surpass your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.