
Bill Korum's Puyallup Nissan
Puyallup, WA
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Horrible customer service. Sales rep made a good deal that we quickly accepted. Finalizing the deal took another 5 hours because they were short staff. We had pre-approved financing from a credit union. that we quickly accepted. Finalizing the deal took another 5 hours because they were short staff. We had pre-approved financing from a credit union. 2 weeks later they called us in to finalize paperwork that they did not complete after the original five hour ordeal. Avoid this place like the plague! More
This was a really good experience for getting my first brand new car. Everyone was very nice and helpful and they were willing to make some deals with me to get me into the car which was great. Nick was a brand new car. Everyone was very nice and helpful and they were willing to make some deals with me to get me into the car which was great. Nick was awesome he explained everything to me and told me to call him if I ever have questions. Overall Bill Korum Nissian dealership is a great place to go to if you are looking to find a good car and buy one from good people. More
If your looking to buy a car this place is awesome, My dad bought a Nissan Xterra and a Pathfinder there and I got a Nissan Xterra. However if your looking for great service from the service dept. keep lo dad bought a Nissan Xterra and a Pathfinder there and I got a Nissan Xterra. However if your looking for great service from the service dept. keep looking!!! I own a 2010 Nissan Xterra off road and went in there Wed. morning for an oil change. It took them two and a half hours to get it done and when they did finish they were trying to get me to buy front brakes. I was told that they were down to 3mm and that I had to get them done really quick. They gave me an estimate of $352.39. On the way home I stopped by Les Schwab to see if they can do it cheaper and imagine my surprise when they called me back to there garage and showed me that my brake pads were almost thicker then my calipers, and that I still had lots of miles left on them. When I got home I called out to Puyallup Nissan and talked to the manager of the service dept. and explained what happened. He was very apologetic on the phone and invited me to bring my car back and he would take a look. He said he does not like bad information coming out of his shop. So what could I do? I drove out there again from Lakewood to let him inspect my brakes. He confirmed what Les Schwab told me and said thanks for bringing it to my attention. So I wasted a whole day off for nothing, the manager basically "handled me" threw some empathy to shut me up and send me on my way. I really think they tried to sell me something I did not need and my family and I will not be going back to that particular dealership anymore!!! More
The sales staff here actually hustles to find out if they have the car you are looking for. We looked online and called to confirm that they had the car. Our sales rep went out on the lot and we decided to have the car you are looking for. We looked online and called to confirm that they had the car. Our sales rep went out on the lot and we decided to make the trek to Puyallup. With an inventory like that anyone would be more likely to find what we did...exactly what we were looking for. Very pleasant and professional crowd working there! More
Had a great experience. Hands down the easiest car deal I have ever done. I came in and saw the vehicle online and the sold the vehilce at the internet price. Will be back for the next round. Would refer an have ever done. I came in and saw the vehicle online and the sold the vehilce at the internet price. Will be back for the next round. Would refer anyone I know to those guys. More
I recently bought a 2013 Nissan Rogue SV from Korum's Puyallup Nissan. I would have to say that it was the best car buying experience I have ever had. Everyone was friendly and the service was exceptio Puyallup Nissan. I would have to say that it was the best car buying experience I have ever had. Everyone was friendly and the service was exceptional. My sales representative was Nick Leigh. Nick was awesome. He made buying a car easy and enjoyable. He got me a great deal on a great car. We were able to work out an excellent deal on my trade. I would highly recommend anyone looking at buying a Nissan to head to Puyallup and ask for Nick Leigh. More
Very Happy with my purchase and Dan Renard was the only Very Happy with my purchase and Dan Renard was the only salesperson who listened and followed through with finding the car and price I wanted. Afte Very Happy with my purchase and Dan Renard was the only salesperson who listened and followed through with finding the car and price I wanted. After 5 days and dealing with 12 different dealerships from Portland Oregon to Vancouver Wa, I was ready to give up buying a Car. Then I received a phone call back from Dan Renard, the car, price and great customer service was waiting for me to drive away...Just in time for Christmas! I highly recommend Korum's of Puyallup WA 253-848-4507 Give Dan Renard a call Vickie Gig Harbor,WA More
My experience with Salesman Nick Leigh was a good one. He was very upfront with everything, made everything clear about the Leaf. Was very impressed. Also Gerry Martinez was just as impressive with his He was very upfront with everything, made everything clear about the Leaf. Was very impressed. Also Gerry Martinez was just as impressive with his job duties and friendliness. I was a nervous client and these two gentleman help put my nerves at ease and I thank them so much for their patience. More
My wife and I felt that this was probably the best vehicle purchase we have ever made. This is in large part to the team at Puyallup Nissan who we were fortunate to work with. Our salesman took ma vehicle purchase we have ever made. This is in large part to the team at Puyallup Nissan who we were fortunate to work with. Our salesman took many numerous cell phone calls from us in Oregon while dealing with a relative in the hospital. As this was a long distance purchase, we had many calls regarding the vehicle, the financing, and avoiding the Washington sales tax. The only glitch we had was after we were home and received bad information from a Washington State license agency, but Karla and others came to the rescue by sending a check to cover two 21 day trip permits in Oregon. Outstanding service after the sale, which is extremely hard to find in this day and age. I honestly would recommend all three people we delt with to anyone as they were professional, prompt, sincere, and willing to go the extra mile when dealing with an out of state buyer. Thank you very much Steve, Jerry, and Karla for all you have done to make this sale happen. More
Wow! Let me take a moment to brag about the five star customer service treatment that my wife and I received recently at Korum's Puyallup Nissan. It was by far the best car buying experience I've ever h customer service treatment that my wife and I received recently at Korum's Puyallup Nissan. It was by far the best car buying experience I've ever had...and I've purchased many cars throughout my life. These guys went out of their way ensure that we were getting the best deal possible, let's be honest buying a car can be painful, but at Puyallup Nissan it was the best experience I've ever had, their priority was to make sure that we were completely satisfied with our purchase, I can honestly say that I will buy my next vehicle from this dealership, Korum's Puyallup Nissan, you guys Rock!!!!!! More