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Sheehy Toyota of Timonium

Cockeysville, MD

3.0
219 Reviews

10401 York Rd

Cockeysville, MD

21030

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Showing 219 reviews

April 10, 2025

Purchased a new Crown. The salesperson and overall deal was on par. The process took way too long. The sales manager was horrible; unfortunately, this sets the tone for the More

by LocalResident
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Names not listed, needs to be updated.
Apr 10, 2025 -

Sheehy Toyota of Timonium responded

I appreciate you sharing your honest feedback about your experience while in our showroom. It sounds like there were some things we could've done better so please accept my apology for the inconvenience you experienced during your time with us. Our hopes are to be able to use this as an opportunity to fine tune our processes. If you're willing, I would like an opportunity to learn the specifics and hope to rectify the situation in a way that can make you feel comfortable doing business with us again. Christian Tapia General Manager Sheehy Toyota of Timonium 410.666.8900

April 06, 2025

My purchase of a new Toyota Corolla was handled in a professional, courteous manner by Geoff R. Many thanks. More

by Susan J.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff, Donna
October 05, 2023

I purchased a Volvo S60 back in 2015 and since it had factory Guarantee for three years, I took it to Bill Kidds Volvo Service Department in Baltimore County. At first, they were doing reasonably good wo More

by Ssadeghnasseri
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name
July 24, 2023

BATE AND SWITCH! !! They don't have the vehicles they advertise everywhere, but they have plenty that are three times the price of the ones they advertise. Don't wast More

by HUMPSWORLD
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't know didn't stay
June 16, 2023

After 40 years of buying Toyota's from Bill Kids my family is done. Customer service is terrible. A few years ago I wrote them off after they refused to fix a recall item, they wanted $1200 for the r More

by petergreene1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Avilla
January 11, 2023

Dealing with Bill Kidd's Toyota was a great experience from the start. Our salesman Dee was excellent. The process from start to finish was a breeze and everyone was friendly and professional. We spent More

by kevinw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryoush Aghdami
April 06, 2022

Sent a few questions, was ghosted. No response on cars.com their website or email. More

by Jon Doe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applicable, they ghosted me
September 22, 2021

We were extremely pleased with the way we were treated by the Internet sales team of Carlos Subido and Mike Rado at Bill Kidd's Timonium Toyota after the horrific experience at Jerry's Toyota. We were given More

by Mack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Subido and Mike Rado
July 28, 2021

My wife and I were very pleased with the customer service we received from Carlos Subido and the dealership in general. Carlos was quick to communicate with us when we expressed interest in the Toyota Highl More

by S. Snell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
July 26, 2021

After being very frustrated by the back-and-forth and price-gauging at several other Toyota dealerships, I was relieved by how painless the process and helpful the team at Bill Kidd's were! I was able to More

by Heather CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
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