Bill Kay Nissan - Service Center

I was upset to have to be driven to enterprise car rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrati rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrating experience with bill kay as I have been a member for 11 years. After the ordeal with the car rental I went back home 45 minutes away and they called me 10 minutes later to tell me my car was done. I did bring my laptop to work remote but they said it would take a day to fix. Went back after work to get my car another 45 minutes. Not sure why I couldn’t have taken a car in the lot and put me theu the rental BS! Rant over 😁 More

Prompt and effficient. I was offered an appt. Within 2 days of my call, and the service was completed as expected days of my call, and the service was completed as expected More

Brought in our car for a loud noise coming from front of vehicle. They diagnosed it and fixed it in a couple hours. vehicle. They diagnosed it and fixed it in a couple hours. More

I bought my car there and they were kind enough to send me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the waiting room. It was done incredibly fast and I was out of there in 40 minutes. More

The service team was very helpful, Courteous, and efficient. The serviced my car very efficiently without an appointment. efficient. The serviced my car very efficiently without an appointment. More

GREAT JOB AS ALWAYS. SERVICE TEAM DOES A GREAT JOB OF EXPLAINING WHAT NEEDS TO BE DONE. EXPLAINING WHAT NEEDS TO BE DONE. More

A very Friendly staff. They are knowledgeable about the parts needed for your vehicle. The repair is done in a timely manner. parts needed for your vehicle. The repair is done in a timely manner. More

I brought it in for a recall repair. They took my car right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not hono right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not honor the free oil change coupon attached to the recall notice. Come on Nissan! Why should the coupon expire? That's bad customer service but not the fault of the dealership if I'm to believe what they told me. It's those kinds of miscues that put doubt into customers' minds when thinking about their next vehicle. More

The employees here are always kind and professional. Carl made me feel grateful to have brought my vehicle to him Carl made me feel grateful to have brought my vehicle to him More

Excellent service. Quality work. What I appreciated most was the turnaround time. I always have my Nissan serviced here. was the turnaround time. I always have my Nissan serviced here. More