Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews
Call Service Center (630) 358-7067

1,743 Reviews of Bill Kay Nissan - Service Center

Sort by
December 30, 2021

I took my car in for an oil change, Service was prompt the wait was short and the guys were very nice. More

by VJAMES5705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Bill Kay Nissan responded

Vjames5705, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

December 30, 2021

Every time I bring my car in it’s always service very quickly. And it’s done correctly. More

by CYNDYENGLEHERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Dec 31, 2021 -

Bill Kay Nissan responded

Hi Cyndyenglehert! We're so happy we were able to help you out!

December 30, 2021

Both Tim and Ric are very nice. They do their best to help. And they automatically apply coupon on your invoice if there is any, so you don’t have to ask for it. More

by jimh7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service 5 stars.
Report | Print
December 29, 2021

The service department guys are awesome, very friendly, knowledgeable, and discuss any service options with the customer before doing the work. Ric was extremely helpful and courteous. More

by PINKEYSTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Report | Print
Dec 29, 2021 -

Bill Kay Nissan responded

Thank you for your outstanding rating.

December 28, 2021

Very professional, very efficient, comfortable surroundings while you wait for service to complete, always courteous More

by CONNIE
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Report | Print
Dec 29, 2021 -

Bill Kay Nissan responded

Connie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 28, 2021

I took my car in for an oil change it was done quickly. And employee very friendly and helpful. More

by jlaskonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Dec 29, 2021 -

Bill Kay Nissan responded

Hi Jlaskonis, we are very happy to have provided you with such a positive experience!

December 27, 2021

Bill Kay Nissan took care of my vehicle addressing all issues I brought up. Everything was great and done in the promised time frame. More

by Mandie Casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Dec 27, 2021 -

Bill Kay Nissan responded

Hi Mandie Casper, we are very happy to have provided you with such a positive experience!

December 25, 2021

Great service department but didn’t appreciate the salesman calling me to sell me a new car after being told I have $5,500 in repairs. More

by meldridge189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Berman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Dec 27, 2021 -

Bill Kay Nissan responded

Per our conversation meldridge189 salesman will not be call again.

December 24, 2021

My daughters car needed service and they got me in right away and fixed the problem. Very friendly people More

by REDMONVICKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Report | Print
Dec 27, 2021 -

Bill Kay Nissan responded

Hi Redmonvickie, we are very happy to have provided you with such a positive experience!

December 23, 2021

Excellent, fast and professional service! Very accommodating in a pinch despite their already busy schedule. Far better than any other Nissan dealership experience. Will return when needed. More

by brkraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Report | Print
1
...
53
54
55
...
175