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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews
Call Service Center (630) 358-7067

1,743 Reviews of Bill Kay Nissan - Service Center

Sort by
October 16, 2023

Accommodating, professional, worked with my schedule to fir me. Nice waiting room. Went over repairs needed More

by BRANDTB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 16, 2023

Nick, Steve and the sweet lady in finance were very helpful! Thank you all for your service! More

by steph_biff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
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Oct 16, 2023 -

Bill Kay Nissan responded

Pending Steph_biff, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 11, 2023

They seem nice. They fixed my muffler when it disappeared. They cleaned my air filter too. More

by DoIhave2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Report | Print
Oct 13, 2023 -

Bill Kay Nissan responded

Hi Doihave2! We're so happy we were able to help you out!

October 10, 2023

I always have great service here, the service workers are the best!!! Keep up the fantastic work More

by dixon6182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Report | Print
Oct 13, 2023 -

Bill Kay Nissan responded

Hi Dixon6182, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 07, 2023

Always excellent service from the call to schedule service to the explanation and recommendations provided. More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Report | Print
Oct 09, 2023 -

Bill Kay Nissan responded

Mas, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 05, 2023

Good price for the oil change and tire rotation. Nice guy and good place to wait, wasn’t too long of a wait as well More

by mpherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
Oct 05, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 04, 2023

Ric always takes care of me, even when something pops up unexpectedly and I need a quick fix to get myself back on the road. More

by robrtedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2023

Always helpful, gives details about what the services are. Provides a good breakdown on labor material, etc More

by starlin1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Oct 02, 2023 -

Bill Kay Nissan responded

Hi Starlin1881! We're so happy we were able to help you out!

September 26, 2023

Quick service. Friendly associates. Got the job done quickly and no issues with the service. More

by VRTIS.RUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
Sep 26, 2023 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

September 25, 2023

Did not have part in stock Put on order No mention of transmission performance after recall Car was not washed More

by rkosin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Bill Kay Nissan responded

rkosin131 I apologize parts have been our kryptonite all year. I will talk with Rick about recall and have reach out to you asap. Anytime you are in the area please stop in we owe you a car wash. Please call me DONNIE JORMAN OWNER LOYALTY MANAGER at 630-969-3200 ext.1221

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