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1,743 Reviews of Bill Kay Nissan - Service Center
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March 25, 2019
Best service ever! My front brakes and rotors were in seriously in bad shape. They fit me in & fixed them at the last minute. Thanks Fernando & Rick! You’re the best! My front brakes and rotors were in seriously in bad shape. They fit me in & fixed them at the last minute. Thanks Fernando & Rick! You’re the best! More
by Cat lady
Verified CustomerEmployees Worked With
Rick Klaves, Fernando Hidalgo
March 21, 2019
Very helpful polite group of people. I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spen I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spent time showing me how to work it and took time to just talk to me. More
by TOTALLYAVON2019
March 19, 2019
Oil change/tire rotation I had another quick visit for an oil change/tire rotation. I was in and out within an hour. The staff was pleasant as always. I had another quick visit for an oil change/tire rotation. I was in and out within an hour. The staff was pleasant as always. More
by MGU
Employees Worked With
Fernando Hidalgo
March 15, 2019
Awsome service Everything looked at and repaired and done in a timely manner. Received rental and was able to go about my day. Car was ready before it was supposed t Everything looked at and repaired and done in a timely manner. Received rental and was able to go about my day. Car was ready before it was supposed to be and everything was fixed.. More
by krf1012
Employees Worked With
Jerimy Witt
March 15, 2019
Excellent service. Jeremy was awesome with meeting and greet Every time I get service from Nissan I seem to encounter Jeremy which is great because he makes sure I get great service and what else I need to be do Every time I get service from Nissan I seem to encounter Jeremy which is great because he makes sure I get great service and what else I need to be done he informs me in letting me know how soon I should get it done. Example: my rear brakes needed to be taken care of., Recieving service from someone like him is a great asset to Nissan and it what’s keep me coming back for service. More
by CWILLIAMSCARES
Employees Worked With
Jerimy Witt, Fernando Hidalgo
March 14, 2019
Oil change Always polite service my murano is a 2011 and is in great condition because I keep it service with Nissan dealerships thanks for your service Always polite service my murano is a 2011 and is in great condition because I keep it service with Nissan dealerships thanks for your service More
by LAGENIA23
Employees Worked With
Jerimy Witt, Fernando Hidalgo
March 12, 2019
Headlight replacement The experience was great, was VERY Dissatisfied with Nissan making a car or cars that you have to take the entire bumper off to change a light... So The experience was great, was VERY Dissatisfied with Nissan making a car or cars that you have to take the entire bumper off to change a light... So what should have cost me $40-50... Instead it cost me $145 total... And that's only because I brought my own lights... You guys would have charged $280-300 if not... More
by SClemons
Employees Worked With
Fernando Hidalgo
March 11, 2019
Quick Oil Change Overall the oil change was fast. Car was also washed before leaving in under 45 minutes. Only negative was that the maintenance minder was not reset Overall the oil change was fast. Car was also washed before leaving in under 45 minutes. Only negative was that the maintenance minder was not reset. More
by gasit6
Employees Worked With
Rick Klaves
March 11, 2019
Recall Our car had a dysfunction wth the system and a recall. They woud not give us a car to drive whie the car was being looked at. They did a reset on the Our car had a dysfunction wth the system and a recall. They woud not give us a car to drive whie the car was being looked at. They did a reset on the car, then the error kept coming back. They told us it Thursday night they still needed to find the problem and would keep the car. First thing Friday got a call it was done. They lied to my husband about replacing cameras, the paperwork does not show they fixed them or anything of that nature. Picked up the car and nothing was done. The car has the same problem it started with. We wasted 3 days of our time without a car big enough for our childrens car seats and were stranded only to have nothing fixed. It is a safety hazard and we have only had the car 8 mos. We are beyond furious. More
by MA
Employees Worked With
Michael, John, Rick, Rick Klaves
March 07, 2019
Attention to the little details? Bright my car in for oil change and tire rotation. Dealer recommended a new battery. Other minor stuff taken care of, but the air pressure light w Bright my car in for oil change and tire rotation. Dealer recommended a new battery. Other minor stuff taken care of, but the air pressure light was on when we brought the car in because it was cold outside. The light is still on today. They touched the tires to rotate them. Could someone have checked the tire pressure? Now I have to take time out of my weekend to get this taken care of as it wasn’t done by the dealer the first time More
by KCANDERSEN2
Employees Worked With
Fernando Hidalgo
