Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

Sort by
April 08, 2019

Fast service My visit was for a safety call. The guy was very patient and explained everything to me. I was really happy the service was quick. More

by ADRIANA.ESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
April 08, 2019

Good service, fast, professional They give you calls to remind of annual checkup. They are professionaland, knowledgeable, and helpful. The annual checkups take only an hour. They let More

by NickR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
April 05, 2019

On time every time Greeted upon arrival. Written up and talked about job. Waited for the car and it was done on time. The car was clean and washed. Ready to go. More

by LINCLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating!

April 03, 2019

Friendly fast service Car needed general checkup and maintenance. Oil change and tire rotation. In and out in under an hour. They greeted me kindly and had my car ready to More

by artsmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves, Fernando Hidalgo
April 02, 2019

Service Bill kay has a systematic procedure from sales to service. Service is detail oriented with great customer service. Wish they had car painting service More

by Spoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rangel, Jerimy Witt, Fernando Hidalgo, Kim Golden
April 01, 2019

people care about you Jerimy and the rest of the crew are a great bunch of people that you have working for you. I hope Nissan takes care of these guys because good workers More

by DTRETHEWEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
April 01, 2019

Great service Service advisor kept me informed. Vehicle was cleaned after service They helped call the rental company to pick me up. Great pricing as Continenta More

by Path Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
March 28, 2019

Best service ALWAYS! The service dept here is impeccable. I can simply count on the guys at BK to be honest and fair. Rick is a great manager who I have dealt with throug More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Klaves, Jerimy Witt, Kim Golden, Lee Eisenberg
March 28, 2019

Great ^_^ I always get treated like a valued customer when I come to this Nissan. I have other Nissans closer to me, but I choose to go to this one because it’s More

by Rakeem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
March 25, 2019

Allways good Brought it in for follow up noise. Corrected and out i went. They were very fast with service and repair after a test drive with me to find noise. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
...
162
...