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1,743 Reviews of Bill Kay Nissan - Service Center
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May 29, 2019
Great service ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. More
by Liz
Verified CustomerEmployees Worked With
Jerimy Witt, Fernando Hidalgo
May 28, 2019
Last minute save! Replaced tired and sealed another The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from havin The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from having a nail in it. Thanks Kurt for all your help and friendliness! More
by BGREEN
Employees Worked With
Jerimy Witt, Fernando Hidalgo
May 27, 2019
Customer review re service 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what they’re doing. I trust them to do their very best. I think they always have More
by GUYBUGS
Employees Worked With
Did not deal with any other. Re price. I have no other basis for comparison. I come here because I trust the service Dept , Jerimy Witt, Kim Golden
May 27, 2019
Very thankful with Fernando Hidalgo for his great service f Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well More
by Jake
Employees Worked With
Fernando Hidalgo
May 27, 2019
Excellent Staff Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell ev Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell everyone I know. More
by Keda
Employees Worked With
Kurt in service
May 20, 2019
Service Great service, quick timely servicing, Jeremy and Brian were very through and kept me up to date on what time my car would be ready Great service, quick timely servicing, Jeremy and Brian were very through and kept me up to date on what time my car would be ready More
by Tleugh62
Employees Worked With
Brian DeFrank, Jerimy Witt
May 20, 2019
Service review I was able to get an appointment right away. When the part wasn't readily available I was given a loaner right away. My car was ready 24 hrs later. Se I was able to get an appointment right away. When the part wasn't readily available I was given a loaner right away. My car was ready 24 hrs later. Service department friendly and helpful. More
by CK10
Employees Worked With
Rick
May 17, 2019
Nissan won’t take accountability for faulty product My 2014 Pathfinder transmission went out. Nissan lost a class action lawsuit about this year/model car’s transmission. We went to dealership 2 years a My 2014 Pathfinder transmission went out. Nissan lost a class action lawsuit about this year/model car’s transmission. We went to dealership 2 years ago with transmission issues with a recall notice and they say nothing is wrong. They refused to even lower the $5000 estimate and still charged me the $141 for the diagnosis. Sad Nissan won’t take accountability for their faulty product, we were planning on buying a new Pathfinder in a year or two but I will never step foot in another Nissan dealership again. More
by Sad Pathfinder owner
Employees Worked With
Rick & Nissan Customer Relations
May 16, 2019
Key Replacement I had misplaced my key fab and keys. I am 78 years old and service person Rick patiently explained what needed to be done. With kindness and a smile I I had misplaced my key fab and keys. I am 78 years old and service person Rick patiently explained what needed to be done. With kindness and a smile I was taken care of and was able to drive my car home within 2hours. I was pleased with the service and the people within that department. More
by PJGPATSYGRAHAM1
Employees Worked With
Rick
May 16, 2019
Great experience and fast service I’ve had my car serviced at this location several times for an oil change and I’ve had a great experience every time. Fast and friendly service. I’ve had my car serviced at this location several times for an oil change and I’ve had a great experience every time. Fast and friendly service. More
by Punkin
Employees Worked With
Jerimy Witt
