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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews
Call Service Center (630) 358-7067

1,743 Reviews of Bill Kay Nissan - Service Center

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February 03, 2023

The Service advisor Rob was a good communicator. He always kept me informed On my Truck’s repair status. More

by gchiagkouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 03, 2023 -

gchiagkouris responded

Overall, I received better service than at Countryside Nissan!

February 03, 2023

Fast service. Good pricing. Great service rep. Would recommend to a friend. Small but clean waiting area. More

by elmer.dc5700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Bill Kay Nissan responded

We are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

February 02, 2023

Robert was extremely pleasant and did a wonderful job keeping me posted on my vehicle. More

by Mdenise60651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert is a 5 star employee
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Feb 03, 2023 -

Bill Kay Nissan responded

Mdenise60651, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 02, 2023

Great service provided in a timely and or reasonable manner. Once the service was completed I was contacted to return for pickup. I appreciate the efficiency! More

by BOLA345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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Feb 03, 2023 -

Bill Kay Nissan responded

Hi Bola345, we are very happy to have provided you with such a positive experience!

February 01, 2023

Always helpful. Explain everything clearly. Very friendly. Would recommend. Thanks g g g g g g g More

by gmueller333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Feb 03, 2023 -

Bill Kay Nissan responded

Gmueller333, thank you for your kind words and this wonderful review!

February 01, 2023

Was in and out very promptly. Issue was addressed fully and front desk was extremely courteous. More

by marykate.janus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Bill Kay Nissan responded

Marykate.janus, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 01, 2023

This dealership provides excellent service and customer support. Appreciate the drop off and pick up service they provide. More

by youngcarl64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Feb 03, 2023 -

Bill Kay Nissan responded

Hi Youngcarl64! We're so happy we were able to help you out!

February 01, 2023

I love it. It is my place to go for all my car needs. Thank you More

by 2020mdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Feb 03, 2023 -

Bill Kay Nissan responded

2020mdd, your wonderful feedback and rating mean a lot to us.

January 30, 2023

They were very polite and courteous to me he considered all my needs. Thank you for considering my requests. More

by sarencher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 30, 2023

Always nice to go to Bill Kay the staff is always nice to talk to and service is outstanding. More

by STEVEH1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
Report | Print
Jan 30, 2023 -

Bill Kay Nissan responded

Thank you for your kind comments and fantastic star rating!!!!!!

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