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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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July 08, 2019

Quick available appontments Fast access for service including the weekends and they are on time.with their scheduling. They keep you posted on the status of the work and costs More

by SUZANHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jul 08, 2019 -

Bill Kay Nissan responded

Thank you for your high star rating!!!!!

July 04, 2019

Fixed an unusual problem. These guys were outstanding ! Fixed a crazy electronic problem. Happy with the loaner car and especially with the attitude towards the customer. Loo More

by danaggen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember all the names. But they were ALL wonderful to work with, Fernando Hidalgo, Giovanni Fiordirosa
Jul 05, 2019 -

Bill Kay Nissan responded

Fantastic. Thank you

July 04, 2019

Recall repair Service department was very courteous and friendly. They were aware I was waiting and they kept me advise of the status of the repair. Met with Bren More

by Schopiksr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Soderlund, Brenden Myhill
Jul 05, 2019 -

Bill Kay Nissan responded

Thank you. Glad we could help..

July 04, 2019

Great job I took my car to dealer ,because my car light was on, they check what was the problem,explain to me what they going to do,order my part,call next day More

by RASSELE70K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Golden
Jul 05, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments and a outstanding star rating!!

July 03, 2019

In and Out Quickly Had an appointment for an oil change. My car was serviced quickly. I love that it is always freshly washed when they give it back to me! More

by Star Gazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 03, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments and magnificent rating!!!!!!!!

July 03, 2019

Todays service was very fast I get my car serviced here every time. Sometimes it takes a little longer then others, but overall the service is good, I dealt with Rick today and he More

by Nissan owner.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick,
Jul 05, 2019 -

Bill Kay Nissan responded

We strive for a 100% satisfaction, And it is great to see you had such a positive experience.

June 27, 2019

Quick service Great job getting the work done in a timely matter!! :) thanks so much! The waiting area was comfortable and quiet. I was able to get some work done w More

by SABRINATISHELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 28, 2019 -

Bill Kay Nissan responded

We strive for 100% satisfaction and it is great to you had such a positive experience.

June 26, 2019

Very good services A very friendly and professional people. Very good services and on time as promised. I would be glad to come back again and again if possible. Thank y More

by Mero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 28, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating!!!!!

June 17, 2019

Business as usual All work that I expected was done quickly. They found a couple other problems that needed addressing and explained why. They said that they would ne More

by DaveA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
Jun 17, 2019 -

Bill Kay Nissan responded

We strive for 100% satisfaction, And it is great to see you had such a positive experience.

June 14, 2019

Timely and reasonable The scheduled service was completed in a timely fashion. More importantly, the suggested service helped resolve problems I had been having intermittan More

by Krd55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Jun 14, 2019 -

Bill Kay Nissan responded

Thank you, Glad to hear you had such a positive experience with us.

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