Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

Sort by
August 12, 2019

Awesome Service I would recommend them to all of my friends. My experience was pleasant and expedient. I would return for my car buying and repair needs. More

by PEDRORICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 12, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!!!!!!!

August 12, 2019

Warranty work It took 3 days to fix transmission. No loaner car offered. Was told none where available when I asked for one. Big inconvenience for me. More

by NomoreNissan
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 14, 2019 -

Bill Kay Nissan responded

I would like to apologize for any misunderstanding that occurred doing your visit. Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221. Would Like a chance to turn this around.

August 09, 2019

Great service Jeremy in service is the best..worked with him before and im always happy to deal with Jeremy. He always keeps me informed! Thanks Jeremy More

by WAXSALAMANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden
Aug 09, 2019 -

Bill Kay Nissan responded

Thank you for a Fantastic star rating!!!!!!!

August 08, 2019

Surprise My Auto was returned sooner than promised. Waiting room is comfortable with TV, complementary coffee and other amenities. The wash rooms are convenien More

by FEH822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 08, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and outstanding star rating!!!!!

August 05, 2019

Fast and professional They were fast and accurate in their work. The price was very fair, and i always aprreciate the friendly service. I would recommend this crew to fami More

by DanielT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric
Aug 05, 2019 -

Bill Kay Nissan responded

Outstanding! We appreciate your kind words .

August 05, 2019

Excellent communication and top notch service by Brian! I Love that Jerimy was texting me as it's quicker than a call for me. Quick, easy and great service from technician Brian D! Highly recommend Bill Kay More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian D, Jerimy Witt
Aug 05, 2019 -

Bill Kay Nissan responded

Very kind words, We thank you for a outstanding Rating.

August 02, 2019

Great service Work was done on time and very happy with the service manager Kurt. All work was explained in detail. Appreciated the ride to work when I dropped off More

by Nissenservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt, Fernando Hidalgo
Aug 05, 2019 -

Bill Kay Nissan responded

So glad we could help! Thank you..

Aug 05, 2019 -

Bill Kay Nissan responded

Thank you, So glad to help.

August 01, 2019

Everything was great Everyone was very friendly. Work was completed promptly and they didn't try to fix anything that wasn't broken. Overall a great experience. I plan on More

by Sean1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric
Aug 05, 2019 -

Bill Kay Nissan responded

We thank you for a fantastic rating!!!!

July 30, 2019

Service on car Great service. I was told in detail what needed to be done. However I was not pressured in any way. Car was serviced as requested and ready on time. S More

by DAR149
Recommend Dealer
Yes
Employees Worked With
Alexander Stewart, Jerimy Witt
Jul 31, 2019 -

Bill Kay Nissan responded

Thank very much kind words and outstanding rating.

July 26, 2019

You owe me $20. Customer Kyle Fey R/O Date 7/24/19 R/O # 36033553/2 Service Advisor Rick Funston Tech Jose Guerrero I drove on your lot missing a rear driver si More

by Kyle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Funsto
Jul 26, 2019 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1221

Jul 26, 2019 -

Bill Kay Nissan responded

Sorry for misunderstanding, when rotating tires must remove hub cap to remove tire. once tires have been rotated hubs place back in the same position as they appeared before rotation. Please if you could call Donnie Jorman at 630-969-3200 ext.1221

...
156
...