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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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September 10, 2019

Very professional and reasonable pricing I had a transmission failure and had the car towed to Bill Kay Nissan. All the transactions and estimates were handled long distance by phone, as I w More

by Mohammad of Michigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 09, 2019

My paper work has wrong car on it. Customers should have the options to get a carwash. Your carwash left dirty water spots on my car. Had to get it rewash. I have a 2014 Sentra. The 2 More

by LLUECKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2019 -

Bill Kay Nissan responded

My apology for the car wash please if you would allow us to clean your vehicle correctly . And about your paper work please call me so I can get more detail and correct. Donnie Jorman owner Loyalty Manager at 630-969-3200 ext.1221

September 06, 2019

Staff is AMAZING! Staff is really nice and give you every detail that your car needs ! 👍🏼 Prices are just too high , but regardless of the prices I would recommend to More

by GabyMosqueda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt. Mauricio (tech)
Sep 06, 2019 -

Bill Kay Nissan responded

Rita Johnson, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 05, 2019

Excellent Ric in service was very helpful and he got me in and out as quick as he could. It made the whole process extremely painless. More

by Rkeating94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guerrero
Sep 05, 2019 -

Bill Kay Nissan responded

Rkeating94, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

Sep 05, 2019 -

Bill Kay Nissan responded

Rkeating94, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 02, 2019

Service I come to bill Kay’s because you do a good job. Your people are nice and know what they are talking about. Prices are good too More

by RARA711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 02, 2019 -

Bill Kay Nissan responded

Thank you for your fantastic Rating.

September 02, 2019

Great as usual Never a bad experience at Bill Kay Nissan. Jerimy was excellent as always. Our reservation wasn’t in the system, but Jerimy made it work for us anyway More

by Rheingruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
Sep 04, 2019 -

Bill Kay Nissan responded

Thank you for your outstanding star rating!!!!!

September 01, 2019

my car is not fixed properly I picked up my car and something is not working properly so now I have to bring it back great. Now I have to waste more time. More

by barb8646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick and Jose
Sep 02, 2019 -

Bill Kay Nissan responded

I would like to apologize for your experience during your recent visit, Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

August 19, 2019

Car shaking Only issue im.having is I took my 2019 Nissan Kicks into the service due to shaking and the problem has not been fixed. NEED ISSUE FIXED More

by Dee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Hidalgo, Kim Golden, John Little, John McIntosh, Mike Delaney
Aug 21, 2019 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner loyalty Manager at 630-969-3200 ext.1221

August 15, 2019

Summary of Bill Kay dealership. Bill Kay is a very thorough and competent dealer. They are very good to deal with as a customer . I have leased eight cars because of their exceptiona More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Hidalgo, Kim Golden
Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for your kind words.

Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for your kind words.

Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for a great rating.

Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for a great reiew.

August 15, 2019

Great as always Took in for oil change and noise in frong end. Got oil done and nouse will be new rotors next round. Also recommended new cabin and air filters. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for a Fantastic star rating!!!!!!!!!!!!!!!!!

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