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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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September 25, 2019

One Day Wonder Had to get my transmission replaced and got the best service! Made my day easier by having a tow come take it for me and had it all done and ready the More

by Fredo_Fadez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments and fantastic star rating.

September 23, 2019

Oil change He provided excellent service and was very courteous and friendly He made the experience very easy and informed me of other options If needed while c More

by Oil change
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments

September 20, 2019

Best experience I’ve had since going to Bill Kay service Kurt was awesome. Dealt with all necessary issues in timely manner and explained the issues clearly. Technician was very helpful as well. Thank yo More

by TERRY2733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
Sep 20, 2019 -

Bill Kay Nissan responded

Thank you! For a outstanding star rating.

September 19, 2019

Great Service and Pricing First time using Bill Kay Nissan’s service department and they were amazingly cordial and easy to deal with. My vehicle was in before my appointment More

by Cjstang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and fantastic star rating.

September 16, 2019

Excellent, prompt service Pleasant, knowledgeable, technician. Very welcoming. Ric was thorough about explaining about the service. Very friendly. Goes above and bey . Had my More

by HINA.MOINUDDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!

September 14, 2019

Amazing Salesman I initially came in to get my 2017 Nissan Sentra SR serviced and walked out with a 2019 Nissan Sentra SV Special Edition , with cheaper car payments a More

by Asjab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Randall Caldwell
Sep 14, 2019 -

Bill Kay Nissan responded

Asjab123, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 13, 2019

SERVICE PERSONNEL The service personnel were very professional and courteous. They explained everything about the problem with my truck. I will bring my truck in again More

by JAPETTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Fernando Hidalgo
Sep 14, 2019 -

Bill Kay Nissan responded

Japetty1, we are very happy we could provide you with a positive experience!

September 13, 2019

Oil change I always used a neighborhood oil change facility, but after the competitive price and fast service, I am changing to your dealership. Happy with servi More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Myhill
Sep 14, 2019 -

Bill Kay Nissan responded

Thanks for the five-star rating. We really appreciate the support.

September 10, 2019

Outstanding customer service I brought my Nissan Rogue in for a seat belt issue and was greeted by a very upbeat and concerned service adviser by the name of Kurt Krueger. He dea More

by JMG60148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2019

Great Dealership Service Appointment Spoke with Jerimy on Saturday regarding setting up an appointment, he scheduled me in for Monday at 7am, Checked me in and I was out the door by 9:00 More

by jganails@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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