Bill Kay Nissan - Service Center

Overpriced Services I Didn't Need While the Service team is nice and has a quick turnaround time, I was shocked at not only the services they said I needed on my vehicle but the price While the Service team is nice and has a quick turnaround time, I was shocked at not only the services they said I needed on my vehicle but the price for those services. They said I needed a new piece and another service that would total $1000. Shocked at that price, I took my car to our family mechanic who was able to clean the part that Nissan said needed to be replaced and he did NOT recommend the other service that Nissan did. My final bill was $200. While Nissan was quick to blame a national chain for poor work on my vehicle, they failed to see that a part was broken and that was the real problem. More

Everything is good so far good job Since Bill Kay Nissan put the Transmission my car is riding very well I'm glad we came to some type of waythat you made the sale of my car all good T Since Bill Kay Nissan put the Transmission my car is riding very well I'm glad we came to some type of waythat you made the sale of my car all good Thank You Eric Walker More

Good service Jerimy is a great person with out him this service department fails . Great service overall I will return again. Good job service department . Thank y Jerimy is a great person with out him this service department fails . Great service overall I will return again. Good job service department . Thank you More

Quick in quick out Took my car in for a liftgate fail in the morning under warranty. They diagnosed the issue quickly, gave me a loaner to use while the part would be or Took my car in for a liftgate fail in the morning under warranty. They diagnosed the issue quickly, gave me a loaner to use while the part would be ordered and issue repaired. Told me it would be done the next day. However, they actually got the part local the same day and fixed my car much sooner than expected. I received a call early afternoon on the same day that the repair was complete. Employees I dealt with were professional, patient and kind Would recommend this dealer for sales and repairs. More

Comfortable I just get the impression these guys really care, and they are not always trying to update some repair I don't need. Nice waiting area. I just get the impression these guys really care, and they are not always trying to update some repair I don't need. Nice waiting area. More

The service department is very thorough My experience with the service department they treated me very kind they explain what was going on with my car the things that I needed to take care My experience with the service department they treated me very kind they explain what was going on with my car the things that I needed to take care of first More

First Time Customer Quick Process with my scheduled appointment Very attentive and thorough and explained what is recommended for my vehicle. Definitely will be retur Quick Process with my scheduled appointment Very attentive and thorough and explained what is recommended for my vehicle. Definitely will be returning as a consistent customer More

Service department review-Bill Kay Nissan The service department at Bill Kay Nissan handled my claim both professionally and expediently. They were extremely accommodating and understood that The service department at Bill Kay Nissan handled my claim both professionally and expediently. They were extremely accommodating and understood that the lease on my vehicle was ending shortly – consequently they did not push or recommend unnecessary maintenance for the vehicle. More

It was great Tim was great I’ll definitely refer people he’s very friendly and professional the dealership is very peaceful and clean . Thank you Tim A Tim was great I’ll definitely refer people he’s very friendly and professional the dealership is very peaceful and clean . Thank you Tim A More