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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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April 16, 2020

Rick was extremely helpful and I really appreciate him getting me a ride to get breakfast! Definitely coming back for my next oil change. Thanks! More

by rosar210698
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Bill Kay Nissan responded

The guys were so friendly and took good care of my car!!! Done in a very timely manner and no charges as promised. Thank you

April 16, 2020

An excellent visit.Service folks were great, and the An excellent visit. Service folks were great, and the ride to and from work was greatly appreciated despite the short staff at the dealership. T More

by EDYURCO
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Bill Kay Nissan responded

Very Kind words, Thank you for a outstanding star rating!!!!!

April 15, 2020

The guys were so friendly and took good care of my car!!! Done in a very timely manner and no charges as promised. Thank you More

by racheladams0388
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Bill Kay Nissan responded

Fantastic star rating. Thank you

April 15, 2020

Amazing staff. Treat you with the upmost respect. Was quick to take my information and get me a rental car to use while My car was being serviced More

by Coachstevens5
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 16, 2020 -

Bill Kay Nissan responded

Thank you for a great review.

April 14, 2020

I brought my car in for a couple of problems that I could not fully recognize but with the help from Jerimy and Brian every thing was fixed. Being disabled the service was great and I was taken care of excep More

by tleigh62
Recommend Dealer
Yes
Employees Worked With
Brian DeFrank, Jerimy Witt
Apr 16, 2020 -

Bill Kay Nissan responded

I brought my car in for a couple of problems that I could not fully recognize but with the help from Jerimy and Brian every thing was fixed. Being disabled the service was great and I was taken care of exceptionally great

Apr 16, 2020 -

Bill Kay Nissan responded

Thank you!!!!

April 09, 2020

Very good service from Ric and the staff at Bill Kay. Ric had me towed and took care of my still under warranty car with very little headache involved, all the while putting my mind at ease about the situati More

by yungjo89
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2020 -

Bill Kay Nissan responded

Yungjo89, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 06, 2020

The service was quick, and I’m glad they are open durning the shut down. The only reason why I gave 4 stars is because it’s expensive. I go to Bill Kay because I bought the car there, but $75 for an oil chan More

by ball.justin
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you,

April 03, 2020

He is the best and friendly. He was super nice and knowledgable. He gave me estimate time about 2 hours but my car was ready in 30 minutes. I had a very pleasent experience there. More

by Muhammadzeeshan712
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you very kind words, and fantastic star rating.

March 30, 2020

I feel like you guys should have more items in the waiting room. No one asked if I needed a rental or not. Do you guys not offer that? More

by uzmahussain94
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Apr 08, 2020 -

Bill Kay Nissan responded

Please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

March 30, 2020

My experience was a great one at Bill Kay Nissan and thank you Eric for all your help and knowledge about my 2015 Nissan Altima. More

by delladevinj
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you.

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