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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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May 22, 2020

In for an oil change, left with a new rattling noise. Contacted service department and was quoted a price to repair the damage they caused. More

by Nora
Recommend Dealer
No
Employees Worked With
New person, not my usual guy
May 22, 2020 -

Bill Kay Nissan responded

Please if you could call me Donnie Jorman Owner loyalty Manager at 630-969-3200 ext.1221, Would Like to get more details.

May 22, 2020

Very nice service center tells you what really need and don't sell u stuff you don't need ,at time or sometimes ask to have fluids checked out . More

by Alexis41120
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
May 22, 2020 -

Bill Kay Nissan responded

Thank you, for your kind words.

May 21, 2020

I have leased Nissans from Bill Kay for 17 years and part of the reason is the service department. They are always professional and always do the job right the first time. More

by JGPATT60
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 21, 2020 -

Bill Kay Nissan responded

Jgpatt60, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 21, 2020

The service department staff was courteous and friendly. The work was completed in a timely manner. The oil change,tire rotation, and air filter change have improved the car performance. Thanks More

by JANAHERDOVA
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 21, 2020 -

Bill Kay Nissan responded

Thank you JANAHERDOVA. For a outstanding star rating!!!!!!

May 20, 2020

My visit went well but the problem I went to get fixed still exists. My engine light is still on. Can you please tell me why that is? thankyou. More

by ShafH
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 20, 2020 -

Bill Kay Nissan responded

Please call me if you would, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext 1221.

May 20, 2020

Pleasant to work with....in and out in time frame promised. Called attention to future problems without pressure. Handled everything in spite of the virus and closures. More

by pap261
Recommend Dealer
Yes
Employees Worked With
Khalil Sulaiman, Jerimy Witt
May 20, 2020 -

Bill Kay Nissan responded

Thank you for kind words and outstanding star rating!!!!!

May 19, 2020

A good job i will come back to Nissan and get so work done and a love looking at tv and get my car working on More

by Kirlew.Patricia
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Paul Johnson, Mike Delaney
May 20, 2020 -

Bill Kay Nissan responded

Kirlew.patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 15, 2020

Good and speedy service. Clean atmosphere. Professional and friendly people. I had to change my appointment and the man on the phone was very understanding and accommodating. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 16, 2020 -

Bill Kay Nissan responded

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 11, 2020

Always excellent service and care at this dealership. In times of CODID 19 there was a plastic liner on the front seat and cover placed on the steering wheel. Nice extra precaution More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 11, 2020 -

Bill Kay Nissan responded

Thank you, for a great review.

May 10, 2020

Always pleasant, thorough and trustworthy. They explain all their work right on the spot. They do not encourage unnecessary repairs. I feel confident in all their work More

by tericorbett
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 11, 2020 -

Bill Kay Nissan responded

Thank you. Outstanding rating!!!!!!

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