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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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June 15, 2020

Took good care of me and tried to get the cost down since I had a lot of unexpected work which drove up the cost More

by JUDYELLEFSEN
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2020

Great service dept, while the work done done on my Titan was always first class, I thought it was a bit pricey, but I understand that you have to make profit or I wouldn’t have Bill Jay Nissan, Jeremy was a More

by SDTROMBELLO
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 15, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words, And a fantastic star rating!!!!!!!!

June 11, 2020

I was a bit early so Jeremy got the diagnosis started on my vehicle. RIC followed up immediately. As always, they were both Professional. The problem was resolved quickly with full explanation given. More

by KAS
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jun 11, 2020 -

Bill Kay Nissan responded

Thanks KAS, Fantastic star rating!!!!!!

June 08, 2020

Always fast service and great customer service. From front to back, everyone very polite and wanting to make each experience the best one possible every time More

by schluba2002
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden, Donald Jorman, Erik Esmits, Mike Smiley, Hector Flores
Jun 09, 2020 -

Bill Kay Nissan responded

Hi Schluba2002, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 05, 2020

Always receive quick, friendly, and thorough service done right the first time. Highly recommend using this dealership and service department for any of your Nissan needs! More

by TC
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Bill Kay Nissan responded

Tc, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 04, 2020

Amazing experience will definitely be back to keep getting my car serviced. The wait time was short and the work was very diligent. Very pleased. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Erik Esmits
Jun 06, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2020

Ric at Bill Kay Nissan is wonderful to work with. He is knowledgeable, friendly, explains things very well and even found coupons for us to use in our recent visit. We are very pleased with this service. T More

by patti828
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Bill Kay Nissan responded

Thank you for your wonderful words and fantastic star rating!!!!!!

May 26, 2020

Excellent dealership and service advisor Rick Funston. Thank you Rick for your kindly recommendations to keep my Pathfinder running properly and safely! Bill Kay is trustworthy and efficient! More

by TLAKARS
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
May 27, 2020 -

Bill Kay Nissan responded

Tlakars, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 26, 2020

Ric was very professional. This was first visiting this dealership . I was in and out in in no time during theses unprecedented time. My experience was great. More

by Toniollins
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 25, 2020

Great working with Ric, Ric was offering a helping hand every step of the way from being informative on the issues on hand, Road diagnosis and repairs. More

by palominoc322
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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