Bill Kay Nissan - Service Center

Great service The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask on. I always carry disinfectant wipes with me so I wiped down the inside of my car before I touched anything. I would suggest the use of masks for anyone driving another persons vehicle. More

Delivery of Car (Nissan-setting up hands free, remote) I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view mirrors, using the remote car fab properly. I walked into my local NIssan dealership and asked if they could show me how to set up those items. Steve was extremely pleasant and helpful. Even though I didn't purchase the SUV from this dealership, they went out of their way to help me. Steve took the time to explain how to use all the features my car offered. I was amazed at how easier it was going to be to use the keyless remote. I had no idea the features I was missing. Steve was extremely knowledgeable. He was very patient with me and not only showed me how to work everything, he had me demonstrate to make sure I was able to to it own my own when I left. This was by far the best customer service I have experienced at any car dealership. Thank you again, Steve. Denise Kurelko More

The service rep was very friendly and helpful. The dealership has great customer service and I feel confident I am receiving quality service. They are very helpful dealership has great customer service and I feel confident I am receiving quality service. They are very helpful More

Great service! I never have to wait long and they don’t try to get me to do unnecessary work on my car. I love that try to get me to do unnecessary work on my car. I love that More

Great Experience! Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained everything and I was able to wait at the dealership for everything to be completed. Easy and convenient! More

People that handled my recall were wonderful. However, I was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". W was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". Which was totally untrue. I had just witnessed him coming from the service area with an "unmasked" employee! So, this particular mgr. has no regard for the guidelines established to keep all of us safe. He later put on a mask, but this was only after it was brought to his attention in front of mask wearing customers! Who are the Covid Police in that place? It's certainly not management. Maybe he hasn't been personally impacted by this evil, but it is very real. I had 3 family members, all siblings die within a month of each other. Another family member,both her & her husband w/ 6 children contracted the virus. Thank GOD they survived. So, I think that we can all do our part to stop spreading this awful disease, Please. More

I came in about my backup camera not working at a 100% only to leave with the camera completely not working. So I had to come back. only to leave with the camera completely not working. So I had to come back. More

Needed new keys and programming. Quick, easy and friendly service! Was in and out in 20 minutes and didn’t require an appointment. I will return! service! Was in and out in 20 minutes and didn’t require an appointment. I will return! More