Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

Sort by
July 08, 2020

Carl was helpful explaining the service issues with my Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! More

by Davisko
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 09, 2020 -

Bill Kay Nissan responded

Hi Davisko, we are very happy to have provided you with such a positive experience!

July 08, 2020

Work under warranty Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time need More

by Joan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bill Kay Nissan responded

Rick and BILLKAY NISSAN thanks you for your fantastic rating.....

July 07, 2020

They only recommend work that's needed and don't try to upswell services that are not. Ric was very helpful and my service was done quickly. More

by tomfreske1950
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2020

Took my car in for service and was treated great! Carl was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. More

by MOORELOUISE
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 06, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and a fantastic star rating!!!!!!!

July 04, 2020

Rick is very helpful and I always look for him to take care of my car ( oil change, check engine light or anything that my car need done. More

by KVILLALON
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Bill Kay Nissan responded

Pending Kvillalon, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 03, 2020

The guy who helped me was so honest because I am a female he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. More

by Jacdre25
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 03, 2020 -

Bill Kay Nissan responded

Hi Jacdre25, we are very happy to have provided you with such a positive experience!

July 03, 2020

They were wonderful and accommodating to work with! Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. More

by CMathias2
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 03, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

July 03, 2020

Had a great experience like always! The staff is very nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! More

by Rakeem3
Recommend Dealer
Yes
Employees Worked With
Eric, in service
Jul 06, 2020 -

Bill Kay Nissan responded

Hi Rakeem3, we are very happy to have provided you with such a positive experience!

July 03, 2020

I wanted to give cudos to Ric for taking very good care of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric More

by Angela
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Bill Kay Nissan responded

Hi Angela! We're so happy we were able to help you out!

July 02, 2020

Great Staff Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than ant More

by michael_meranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 03, 2020 -

Bill Kay Nissan responded

Michael_meranda, we are glad we could help!

...
137
...