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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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March 06, 2023

Nice service all staff very kind especially Rick thank you Nisan bill kay for your service More

by Nnormaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bill Kay Nissan responded

Nnormaperez, we are glad we could help!

March 06, 2023

Rick did a great job, I alway hate having to pay more money when I come in for a certain fix and end up with other problems, Rick was very helpful and able to get me a price I was willing to pay More

by mpherald
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bill Kay Nissan responded

Hi Mpherald, we are very happy to have provided you with such a positive experience!

March 05, 2023

Easy to make a service appointment, with times that work for my schedule. Professional service advisors More

by traffguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 07, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2023

Always friendly and they go above and beyond to help you and solve your problem More

by Dtdrpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Montalvo
Mar 07, 2023 -

Bill Kay Nissan responded

Hi Dtdrpd, we are very happy to have provided you with such a positive experience!

March 02, 2023

Very friendly. My car was ready at the time they said it would be done More

by EVELYNCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 03, 2023 -

Bill Kay Nissan responded

Evelyncampos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Bill Kay Nissan is the absolute only place that I go to for my SUV’s service. The past few visits Erik and the rest of the staff have been amazing. Erik is wonderful with explaining the problematic occurre More

by troyh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Customer service was great! Everyone was friendly and willing to help. Overall, it was a great experience! More

by diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 28, 2023

Easy Booked on line. Quick service . Didn't sell extra stuff . Really good guy at counter More

by Alberti2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Alberti2448, we are glad we could help!

February 27, 2023

I have always had a positive experience with your service department. They do not pressure you into repairs that aren’t really needed yet. More

by lboyd8687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 27, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 25, 2023

2018 Nissan Titan repair for fan clutch. The part was back ordered so it took a couple of weeks to get it in but the repair seems to have worked More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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