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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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March 11, 2023

Excellent service, excellent staff, service and sales personnel are excellent. I always come to the dealer for service as well as if I need any additional assistance More

by sgadkari2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carlos Mendoza, Nikolay Filchev
Mar 13, 2023 -

Bill Kay Nissan responded

Hi Sgadkari2009, we are very happy to have provided you with such a positive experience!

March 09, 2023

I have been quite satisfied with the DG Nissan Service Dept. In fact, other than during COVID, I have used Bill K Service for all my car maintenance. The Service staff are all professional, friendly and k More

by COWMAM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 09, 2023 -

Bill Kay Nissan responded

Please except our apology, And yes we still wash service vehicles.

Mar 09, 2023 -

COWMAM52 responded

Good to know; next visit I’ll look forward to leaving with a clean vehicle.

March 09, 2023

Rick and service staff very friendly and accomodating with scheduling for my Rogue recall appointment. More

by BETTYC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Bill Kay Nissan responded

Bettyc6, we are glad we could help!

March 09, 2023

My service rep Rick was fantastic. He kept in communication with me on all the detail and work needed for my vehicle. Very happy with the service and repair More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Bill Kay Nissan responded

Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 08, 2023

Everyone is warm, welcoming, and attentive throughout visit. Great explanations and breakdown of services needed. More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Bill Kay Nissan responded

Hi Mas, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 08, 2023

Got the job done so fast with future recommended services. Very polite also and called with price. More

by prutshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 09, 2023 -

Bill Kay Nissan responded

Prutshaw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 08, 2023

one word two words three words four words five words six words seven words eight words More

by RBAIN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 09, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2023

Service was great , and very helpful … They told me what exactly what I needed and got it done More

by eddtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 07, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 07, 2023

Exceptional dealership and outstanding sales and service as always. Thank you for the excellent and efficient customer service! More

by abhe23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 07, 2023 -

Bill Kay Nissan responded

Abhe23, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 07, 2023

Convenient and friendly … hours were good, service was quick. No complaints. Four more words to go. More

by kirtleymanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 08, 2023 -

Bill Kay Nissan responded

Hi Kirtleymanor, we are very happy to have provided you with such a positive experience!

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