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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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March 19, 2023

Always nice to go back to Bill Kay where the people are friendly and the service is outstanding. More

by STEVEH1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Mar 20, 2023 -

Bill Kay Nissan responded

Steveh1955, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 19, 2023

Once again, service performed at Bill Kay Nissan in Downers Grove was impeccable. It truly is a pleasure and relief to know we are in great hands. Thanks Rick! Thanks Tim! Thanks Team! Looking forwa More

by jmetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 20, 2023 -

Bill Kay Nissan responded

Jmetry, thanks for your praise and kind comments about our team.

March 18, 2023

Ricky was very accommodating and suggested the best option for a repair of my car. More

by ljvp_ptrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 18, 2023

Ric was my service advisor. He was extremely helpful and cheerful too, explaining and suggesting the service options required for my car. He kept me informed and my vehicle was More

by dave
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

Hi Dave, we are very happy to have provided you with such a positive experience!

March 18, 2023

Staff was friendly and efficient. When additional service was recommended, he explained what and why and cost. More

by DonDragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

Hi Dondragon, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 17, 2023

Courteous and professional. Service was quick and helpful. Would use their services again. Highly recommended More

by SCOTT.HORACEK
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 17, 2023 -

Bill Kay Nissan responded

Scott.horacek, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

March 17, 2023

Great service and staff support . Rick was great and kept me abreast of profess including suggesting new options for next visit . More

by CHIVISSANDOVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Mar 20, 2023 -

Bill Kay Nissan responded

Chivissandoval, we are glad we could help!

March 14, 2023

Ric in the Service Department was very helpful and friendly. My overall experience was excellent. More

by Hochstetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 13, 2023

As per usual my service experience at Bill Kay Nissan was great. They are always very helpful and even provided coupon for discounted service. Appreciate the good service! More

by lukykc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Robert Tyminski
Mar 13, 2023 -

Bill Kay Nissan responded

Lukykc, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

March 13, 2023

I was not happy I purchased a car from Nissan only to find out that at the oil change, the filters were never changed.i was told the car would be washed and that didn't happen as well. More

by kfranks02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 13, 2023 -

Bill Kay Nissan responded

Please if you would call me DONNIE JORMAN Owner loyalty Manager at 630 969 3200 ext.1221 I would like very much to talk about your visit.

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