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This rating includes all service center reviews, with more weight given to recent reviews.
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1,743 Reviews of Bill Kay Nissan - Service Center
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April 05, 2023
Every time I have to take my car in Ric always gets it fixed quickly and the most inexpensively possibly! My car is almost 7 years old and I'm still taking it to the dealer for repairs, something I never fixed quickly and the most inexpensively possibly! My car is almost 7 years old and I'm still taking it to the dealer for repairs, something I never did with my other cars. Bill Kay Nissan is the Best! More
by Karen W
Verified CustomerEmployees Worked With
April 01, 2023
The service is always excellent, The visit includes quick intake, briefing on service needs and efficient completion of services. intake, briefing on service needs and efficient completion of services. More
by greatoptimist
Employees Worked With
March 31, 2023
Professional, pleasant, experienced. Good communication during the process. My first time at this dealership for service and I was very satisfied. Good communication during the process. My first time at this dealership for service and I was very satisfied. More
by gherkin290pickle
Employees Worked With
March 28, 2023
Prompt service. Was able to schedule it the day prior to drop off. Shuttle drop off service back to home. Repair completed well. Was able to schedule it the day prior to drop off. Shuttle drop off service back to home. Repair completed well. More
by antal_v
Employees Worked With
Carl Beckstrom
March 24, 2023
Quoted me an outrageous $90 to change cabin filter. Another outrageous $45 to change engine filter. Showed me fake dirty filters to try and convince me. 2 days later I changed both myself and neither l Another outrageous $45 to change engine filter. Showed me fake dirty filters to try and convince me. 2 days later I changed both myself and neither looked like the filters I was shown at dealership. More
by kastelj
Employees Worked With
Don’t remember name
March 24, 2023
I'm always satisfied with my costumer service. But this is Ronald McIntyre not K. McIntyre. But this is Ronald McIntyre not K. McIntyre. More
by KINGRONNIERON324
March 24, 2023
Good service! Was pleased with the communication during the appointment and the speed of service Was pleased with the communication during the appointment and the speed of service More
by MOLLY.ERICSON12
Employees Worked With
March 23, 2023
there's a lack of communication when you're waiting for your vehicle. I called and was hung up on! when all I wanted know was the Status of my car! They do Good Work But can lack in Customer service. your vehicle. I called and was hung up on! when all I wanted know was the Status of my car! They do Good Work But can lack in Customer service. More
by BOROBINSON87
March 22, 2023
The service department was able to help me find the issue with my car and we’re able to fix it without any problems with my car and we’re able to fix it without any problems More
by mpherald
