Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,571 reviews
August 27, 2023
Everyone was so kind and helpful. As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t h As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t have been further from my experience at Bill Kay Nissan. I felt extremely respected, comfortable, and like I was given very honest service from everyone I encountered. Everyone at Bill Kay Nissan has tremendous integrity. More
by DIANA.PETERS18
Verified CustomerEmployees Worked With
Other Employees :
Randall Caldwell, Nikolay Filchev, Kelly Poppleton
August 24, 2023
Very friendly and not pushy for sales. Saved me a grand, which I'm thankful for Saved me a grand, which I'm thankful for More
by MADELEINE.CHRIS17
August 23, 2023
Carl was great! Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and he did absolutely nothing about it but argue with me. This is not how you treat a loyal customer. More
by NSALEMI89
Employees Worked With
Carl Beckstrom
August 23, 2023
I don’t know which car this survey is for because I took 2 car in within a few days apart 2 car in within a few days apart More
by Pdma37
August 23, 2023
Lost confidence in the service department after work request, said work was completed but it wasn't. request, said work was completed but it wasn't. More
by GILBERT.HESSLAU
August 23, 2023
Great experience. Salesman and sales manager were fantastic. We enjoyed our sales experience. I would recommend Salesman and sales manager were fantastic. We enjoyed our sales experience. I would recommend More
by MSTEVENS10
August 22, 2023
Robert is very thorough. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. More
by Bennybo294deb
August 18, 2023
Excellent service! The gentlemen in the service department could not be nicer. The people in the cashier office are excellent! Work on my car is always done well and in The gentlemen in the service department could not be nicer. The people in the cashier office are excellent! Work on my car is always done well and in an efficient manner. More
by Deb Truskey
Employees Worked With
August 14, 2023
Fast and efficient service. They don't xx you and always provide sound recommendations for what is needed They don't xx you and always provide sound recommendations for what is needed More
by JOHN.STURGEON
Employees Worked With
August 09, 2023
Pleasant show room. Pleasant seating. Lisa Pugh pleasant, professional, knowledgeable, humorous, easy to talk with, and gets the job done. Pleasant seating. Lisa Pugh pleasant, professional, knowledgeable, humorous, easy to talk with, and gets the job done. More
by rschluter0
Employees Worked With
Lisa Pugh, Kim Golden
