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Bill Kay Nissan

Downers Grove, IL

4.7
2,539 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,539 reviews

July 23, 2023

My experiences so far with the Downers Grove location have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. More

by Stephaniejgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Poppleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski
Jul 24, 2023 -

Bill Kay Nissan responded

Stephaniejgamble, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 21, 2023

A very nice and professional experience Ric was a very nice person who seems to go the extra mile just to make sure the customer is satisfied More

by EMMANUELESPINOSA13
Recommend Dealer
Yes
Employees Worked With
Ric
Jul 24, 2023 -

Bill Kay Nissan responded

Hi Emmanuelespinosa13, we are very happy to have provided you with such a positive experience!

July 18, 2023

Lisa was a great help getting a car that I could afford. The finance manager Kim was nice as well. More

by yancytyler12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Kim Golden
Jul 19, 2023 -

Bill Kay Nissan responded

Yancytyler12, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 17, 2023

I was in and out in no time! Very knowledgeable group. I even received a sparkling clean SUV. More

by gonzo481963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 18, 2023 -

Bill Kay Nissan responded

Gonzo481963, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 13, 2023

It was a Quick turnaround. They were able to get me back on the road. Thank you! More

by JODEE BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Poppleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Bill Kay Nissan responded

JODEE BAKER thank you for a fantastic star rating!!!!!!!

July 12, 2023

My professional, educated, hospitality, child of god, salesman of the century is Steve Bergman with a team of salesman to host him, sold me my dream car, this is the third car with Steve expertise and gu More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jul 12, 2023 -

Bill Kay Nissan responded

Linda, Thank you for such a passionate review. We are very grateful to have you as our customer and we will strive to continue to provide you with top- notch service throughout the life of your vehicle. Thank you very much for your business.

July 08, 2023

They got me in and out in a very reasonable amount of time very happy with there service. More

by george.gacic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Poppleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Bill Kay Nissan responded

George.gacic, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 07, 2023

Rick and Kelly took good care of me. This was my first time coming to this location and I would consider shopping for my next car there in the future. The facility was kept. Ice and cle More

by ldrose13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Jul 10, 2023 -

Bill Kay Nissan responded

Ldrose13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

July 03, 2023

I brought my sentra in for a fuel pump and dent repair. First it took over 6 months for the dent to fixed. The fuel pump still isn't working correctly and I am told I can not get a loaner car when I bring More

by kfranks02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Jul 05, 2023 -

Bill Kay Nissan responded

Morning, We do have a loaner available and have no problem securing you one for your appointment. Please call your service writer Carl to verify your appointment.

June 28, 2023

Had availability to meet your time you needed. Leg you know what is needed on your car while you wait. Don’t need to wait to long due them to finish the job More

by jkody9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jun 28, 2023 -

Bill Kay Nissan responded

jkody9, Thank you for your kind words and fantastic rating!!!

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