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Bill Kay Nissan
Downers Grove, IL
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
September 15, 2023
Process was relatively quick. Also they worked with me on payment amounts and percentage rates. Although I do feel the test driving route needs a bit more to actually get a good f Also they worked with me on payment amounts and percentage rates. Although I do feel the test driving route needs a bit more to actually get a good feel of the vehicle. More
by Michellel.Mooney
Verified CustomerEmployees Worked With
Caesar, Kim Golden
September 15, 2023
Fast, efficient, met my expectations. It was a quality customer experience from start to finish. It was a quality customer experience from start to finish. More
by TJ
Employees Worked With
September 13, 2023
The two Nick's were friendly and easy to work with. Overall a very pleasant experience. Overall a very pleasant experience. More
by will.sly
September 08, 2023
I dealt with my guy Rick, great experience aw always. He has great communication, letting me know what my vehicle needs and why. He has great communication, letting me know what my vehicle needs and why. More
by anigro2213
Employees Worked With
September 06, 2023
Tim was great to work with, very persistent with making the sale. However he didn’t try and pull any fast ones, he was true to his word and made a good for me. the sale. However he didn’t try and pull any fast ones, he was true to his word and made a good for me. More
by anigro2213
September 03, 2023
No pressure selling. While I was told to talk with Tim he dished me off to a very nice lady. Showed me 3 cars. Took longer to get the paperwork done. My biggest complain While I was told to talk with Tim he dished me off to a very nice lady. Showed me 3 cars. Took longer to get the paperwork done. My biggest complaint with Nissan is their leases are only 10,000 miles a year. Next lease will be with another brand More
by peter.doerries
Employees Worked With
August 31, 2023
I think Robert did great with taking care of me, however, there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be on lunch or just not available. I think clearer communication on that part would have made the experience even better. I was in and out in 5 minutes which was extremely appreciated. More
by Bre
August 28, 2023
Rick is awesome in the service center. He is always honest about what my car needs He is always honest about what my car needs More
by ed4tgyhuj
Employees Worked With
