Back

Bill Kay Nissan

Downers Grove, IL

4.7
2,539 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Contact Dealership

1601 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 2,539 reviews

August 07, 2023

Prompt and Quick Service. Explained the things and very friendly in their approach. Thank you. More

by ktmanikanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Poppleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Bill Kay Nissan responded

Thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 06, 2023

Excellent to work with both Nik and Nick. No high pressure sales just honest and fair dealings. More

by DONPRELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolay Filchev
Aug 07, 2023 -

Bill Kay Nissan responded

Donprell, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

August 05, 2023

Matthew was very professional and diligent, and made the process of purchasing a car seamless. More

by juliaaah9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew , Kim Golden
August 03, 2023

Very friendly professional and attentive. Went above and beyond to address my needs and concerns. Would highly recommend More

by ashathomas_md
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Giovannoni -excellent, Nikolay Filchev
August 02, 2023

Work seems to be done well, however I’ve had tire pressure caps missing the past two times. Although I asked for it to be replaced this time when I dropped it off, it was not again! A minor irritati More

by PNOSBISCH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
July 30, 2023

Pleased with service and results. The salesmen are always kind and helpful the mechanics also. More

by barbpearlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bill Kay Nissan responded

Hi Barbpearlman, we are very happy to have provided you with such a positive experience!

July 29, 2023

We've been using them for 12 years and always seems just fine. No complaints. More

by Jcgammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Poppleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski
Jul 31, 2023 -

Bill Kay Nissan responded

Jcgammons, we are glad we could help!

July 28, 2023

Great customer service and a great knowledge of what had to be the mext step in process More

by benesquivel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 31, 2023 -

Bill Kay Nissan responded

Hi Benesquivel23, we are very happy to have provided you with such a positive experience!

July 28, 2023

Work wasn't completed correctly, now they refuse to fix it under the one year warranty. More

by Shasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Bill Kay Nissan responded

Shasha I'm unable to find history of your visit under Shasha. Please call me Donnie Jorman Owner Loyalty Manager at 630 969 3200 ext 1221.

July 25, 2023

The experience was wonderful. Ric and Carl were friendly and helpful with offering coupons too. The service was quick and efficient. More

by becker.cnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 26, 2023 -

Bill Kay Nissan responded

Hi Becker.cnm, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

...
7
...