Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,578 reviews
October 31, 2023
Great experience and fast service. The guys treat you well when you arrive to the service area. The guys treat you well when you arrive to the service area. More
by CathyR
Verified Customer
October 27, 2023
Everyone that we came in contact with was very helpful and nice. Both Caesar and Mick was very accommodating and nice. Both Caesar and Mick was very accommodating More
by maggielyons
October 21, 2023
Went in for service on my car today. Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But t Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But the GM walked right past the 4 customers without saying a word. He’s happy to take your money when you’re buying. Could care less about you after the fact. Came out of the restroom and then he stood and watch TV for a few minutes still said nothing and went to his office. Some people feel so entitled! Very disappointed. By the way we love Tim and Ric! . Great employees! More
by Nancy
Employees Worked With
October 16, 2023
Accommodating, professional, worked with my schedule to fir me. Nice waiting room. Went over repairs needed fir me. Nice waiting room. Went over repairs needed More
by BRANDTB44
Employees Worked With
October 16, 2023
Nick, Steve and the sweet lady in finance were very helpful! Thank you all for your service! helpful! Thank you all for your service! More
by steph_biff
October 12, 2023
The service was great my experience there was overall 100%. I would say I had no hassle and none of that stuff I usually do at other dealerships. 100%. I would say I had no hassle and none of that stuff I usually do at other dealerships. More
by ftknn
Employees Worked With
October 11, 2023
They seem nice. They fixed my muffler when it disappeared. They cleaned my air filter too. They fixed my muffler when it disappeared. They cleaned my air filter too. More
by DoIhave2
Employees Worked With
Other Employees :
Carl Beckstrom, Robert Tyminski, Kelly Poppleton
October 10, 2023
I always have great service here, the service workers are the best!!! Keep up the fantastic work the best!!! Keep up the fantastic work More
by dixon6182
Employees Worked With
Other Employees :
Carl Beckstrom, Robert Tyminski, Kelly Poppleton
October 07, 2023
Always excellent service from the call to schedule service to the explanation and recommendations provided. service to the explanation and recommendations provided. More
by Mas
Employees Worked With
Other Employees :
Carl Beckstrom, Robert Tyminski, Kelly Poppleton
