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Bill Kay Nissan

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.6
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,562 reviews

October 12, 2023

The service was great my experience there was overall 100%. I would say I had no hassle and none of that stuff I usually do at other dealerships. More

by ftknn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Bill Kay Nissan responded

Ftknn, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

October 11, 2023

They seem nice. They fixed my muffler when it disappeared. They cleaned my air filter too. More

by DoIhave2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
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Oct 13, 2023 -

Bill Kay Nissan responded

Hi Doihave2! We're so happy we were able to help you out!

October 10, 2023

I always have great service here, the service workers are the best!!! Keep up the fantastic work More

by dixon6182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Report | Print
Oct 13, 2023 -

Bill Kay Nissan responded

Hi Dixon6182, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 07, 2023

Always excellent service from the call to schedule service to the explanation and recommendations provided. More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Report | Print
Oct 09, 2023 -

Bill Kay Nissan responded

Mas, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 05, 2023

Good price for the oil change and tire rotation. Nice guy and good place to wait, wasn’t too long of a wait as well More

by mpherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
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Oct 05, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 04, 2023

Ric always takes care of me, even when something pops up unexpectedly and I need a quick fix to get myself back on the road. More

by robrtedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2023

Always helpful, gives details about what the services are. Provides a good breakdown on labor material, etc More

by starlin1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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Oct 02, 2023 -

Bill Kay Nissan responded

Hi Starlin1881! We're so happy we were able to help you out!

September 26, 2023

Quick service. Friendly associates. Got the job done quickly and no issues with the service. More

by VRTIS.RUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
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Sep 26, 2023 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

September 25, 2023

Did not have part in stock Put on order No mention of transmission performance after recall Car was not washed More

by rkosin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Bill Kay Nissan responded

rkosin131 I apologize parts have been our kryptonite all year. I will talk with Rick about recall and have reach out to you asap. Anytime you are in the area please stop in we owe you a car wash. Please call me DONNIE JORMAN OWNER LOYALTY MANAGER at 630-969-3200 ext.1221

September 20, 2023

Dealership was very helpful with getting a safety inspection completed with the vehicle I recently purchased. More

by jarshall27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Bill Kay Nissan responded

Hi Jarshall27, we are very happy to have provided you with such a positive experience!

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