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Bill Kay Nissan

Downers Grove, IL

4.6
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,562 reviews

January 10, 2024

Bill Kay Nissan is a great place to do business with. From sales to service and everything in between they really made sure I was taken care of up-and-down the line. More

by ttanzalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Bill Kay Nissan responded

Thank you so much for sharing your outstanding experience with us at Bill Kay Nissan in Downers Grove. We sincerely appreciate your trust and are thrilled to hear that Matt K. went above and beyond to ensure your satisfaction. We understand that the car-buying process can be challenging, and we are delighted to know that Matt's knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that he took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. Matt will be thrilled to hear your kind words. We look forward to welcoming you back when your daughter is ready for her vehicle purchase, and we truly appreciate your recommendations to friends and family. Thank you once again for choosing Bill Kay Nissan. We are here to assist you whenever you need us.

December 01, 2023

Nikolay & Nick took care of me. Please to work with and will recommend to others. More

by Szczepaniak.ds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis, Nikolay Filchev
Dec 01, 2023 -

Bill Kay Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 10, 2023

Best experience knowledgeable helpful courteous and couldn’t do enough for me! Overall most honest people to do business with 😊 Thank you to senior Nick and Nicolay.. Kudos to the Bill Kay staff! More

by Jloprieno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager , Nikolay Filchev
Nov 13, 2023 -

Bill Kay Nissan responded

Hi Jloprieno, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

November 02, 2023

RIC from the NISSAN Service Department always has excellent professional knowledge , experience and works well with customers. Thanks More

by Krystyna
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Bill Kay Nissan responded

Krystyna, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 31, 2023

Great experience and fast service. The guys treat you well when you arrive to the service area. More

by CathyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Oct 31, 2023 -

Bill Kay Nissan responded

Hi Cathyr, we are very happy to have provided you with such a positive experience!

October 29, 2023

Reasonable time to finish the tasks Price is affortable. Explaination is very details with hard copy More

by Alex ngai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know the name
Oct 30, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 27, 2023

Everyone that we came in contact with was very helpful and nice. Both Caesar and Mick was very accommodating More

by maggielyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar , Kim Golden
Oct 27, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 21, 2023

Went in for service on my car today. Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But t More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Bill Kay Nissan responded

Nancy thank you for your fantastic star rating. And mentioning our friendly staff, Tim. A is our GSM not sure who was standing in waiting area. Please if you could call me Donnie Jorman Owner Loyalty Manager at 630 969-3200 ext. 1221 I would like to here more about your visit.

October 16, 2023

Accommodating, professional, worked with my schedule to fir me. Nice waiting room. Went over repairs needed More

by BRANDTB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 16, 2023

Nick, Steve and the sweet lady in finance were very helpful! Thank you all for your service! More

by steph_biff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
Oct 16, 2023 -

Bill Kay Nissan responded

Pending Steph_biff, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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