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Bill Kay Nissan

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.6
2,567 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,567 reviews

March 15, 2024

Good friendly staff, Steve was very knowledgeable. Thank you for the purchase of a 22 pathfinder More

by illwill8815
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Bill Kay Nissan responded

We are delighted to know that Steve's knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that he took the time to provide you with detailed information. We look forward to assisting you whenever you need us. Thank you Donnie Jorman Oner Loyalty Manager

February 24, 2024

BEWARE! !! False advertisement is going here. Read all the fine print. Management unreasonably marks up the price. Force you into paying for a paint protectio More

by Cardona23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Anzalone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Bill Kay Nissan responded

Please accept our apology for any misunderstanding concerning vehicle pricing, but we do hope you are happy with the vehicle you purchased from us.If you would like to disuss your vehicle purchase in detail please call me Donnie Jorman Owner Loyalty Manager at 630 969 3200 ext 1221.

Feb 27, 2024 -

Cardona23 responded

Donnie, I understand the operation of your marketing scheme. As a consumer I’ve never felt more cheated. The way you all are adding to the sticker price is plain wrong! It is like if you were to go to the grocery store and buy a gallon of milk that is price one way on the shelf, then proceed to checkout and the cashier tells you that the grocery store has added an additional charge to the gallon of milk and the price is more than the shelf price shows. It is unheard of!!

Feb 29, 2024 -

Bill Kay Nissan responded

I understand, we thank you for your business and wish you well with your purchase.

February 03, 2024

Nick and Cesar were great! Always smiling and helpful. I would not go to any other dealership. Customer for life. More

by tibsp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Bill Kay Nissan responded

We understand that the car-buying process can be challenging, and we are delighted to know that Nick and Casar knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that they took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued through out the entire Process.

January 28, 2024

The dealership as a whole is ok. The interest rates were a bit high but the salesperson I spoke withe Lisa was very helpful. There were some unsafe practices of moving cars in and ou More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Bill Kay Nissan responded

Mark, your wonderful feedback and rating mean a lot to us. I'd like to apologize Mark for any unpleasant fumes you may have encountered on the day of your purchase. We do our best to move the vehicles on and off the floor as quick as possible.

January 25, 2024

This Dealership have been working with over 12 years and the service has been stellar. More

by fashion002000@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
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Jan 25, 2024 -

Bill Kay Nissan responded

We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. Lisa Pugh will be thrilled to hear your kind words. We look forward to assisting you whenever you need us.

Jan 25, 2024 -

fashion002000@yahoo.com responded

It has been my pleasure and will continue to be a loyal customer!

January 10, 2024

Bill Kay Nissan is a great place to do business with. From sales to service and everything in between they really made sure I was taken care of up-and-down the line. More

by ttanzalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Bill Kay Nissan responded

Thank you so much for sharing your outstanding experience with us at Bill Kay Nissan in Downers Grove. We sincerely appreciate your trust and are thrilled to hear that Matt K. went above and beyond to ensure your satisfaction. We understand that the car-buying process can be challenging, and we are delighted to know that Matt's knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that he took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. Matt will be thrilled to hear your kind words. We look forward to welcoming you back when your daughter is ready for her vehicle purchase, and we truly appreciate your recommendations to friends and family. Thank you once again for choosing Bill Kay Nissan. We are here to assist you whenever you need us.

December 01, 2023

Nikolay & Nick took care of me. Please to work with and will recommend to others. More

by Szczepaniak.ds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis, Nikolay Filchev
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Dec 01, 2023 -

Bill Kay Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 10, 2023

Best experience knowledgeable helpful courteous and couldn’t do enough for me! Overall most honest people to do business with 😊 Thank you to senior Nick and Nicolay.. Kudos to the Bill Kay staff! More

by Jloprieno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager , Nikolay Filchev
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Nov 13, 2023 -

Bill Kay Nissan responded

Hi Jloprieno, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

November 02, 2023

RIC from the NISSAN Service Department always has excellent professional knowledge , experience and works well with customers. Thanks More

by Krystyna
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Bill Kay Nissan responded

Krystyna, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 31, 2023

Great experience and fast service. The guys treat you well when you arrive to the service area. More

by CathyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
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Oct 31, 2023 -

Bill Kay Nissan responded

Hi Cathyr, we are very happy to have provided you with such a positive experience!

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