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Bill Kay Nissan
Downers Grove, IL
2,579 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
September 30, 2024
If you need a new car - Stevie B is your guy. Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your v Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your vehicle. More
by pottken
Employees Worked With
September 27, 2024
Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More
by Alan H
August 24, 2024
The dealership was nice and clean and the service was great especially from Steve he was very helpful great especially from Steve he was very helpful More
by Nate Rickenbrode
August 05, 2024
I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More
by d97alexish
August 01, 2024
Good experience finding, test driving, and buying a car at Bill Kay Nissan. I called ahead and Art was immediately available to show me the Toyota Highlanders I was interested in, and test drive one. They at Bill Kay Nissan. I called ahead and Art was immediately available to show me the Toyota Highlanders I was interested in, and test drive one. They were responsive and friendly and worked with me on pricing and fees to make me comfortable completing the purchase. More
by ron
Employees Worked With
July 27, 2024
Art and Tim were great people to work with and I was able to get my 5th Nissan at the price I was looking for! Great customer service is the reason I keep coming back! to get my 5th Nissan at the price I was looking for! Great customer service is the reason I keep coming back! More
by sheilap777
July 08, 2024
Wanted to test drive a car, but the AC wasn’t working. Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test dri Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test drive. Went back to discuss a deal, and the salesman who was asked to talk to us walked away and never came back. Quoted a great price on the car by text,, so we went back to make the deal, and then the manager refused the price offered, and gave a price $1000 more for the car. Super disrespectful, untrustworthy, and very disappointing! More
by WHotten
Employees Worked With
General Manager of the Downers Grove location
July 01, 2024
Steve was very thorough explaining the new car. They will willing to look at all options to getting us into our new car. They will willing to look at all options to getting us into our new car. More
by Ddenise3
Employees Worked With
June 22, 2024
Tim and Lisa were extremely professional, compassionate, and completely had my best interests in mind! and completely had my best interests in mind! More
by ILDTF
June 21, 2024
Got a good deal on a fabulous vehicle. Steve was over the top friendly and helpful in sealing the deal! Steve was over the top friendly and helpful in sealing the deal! More
by mrsjillr
Employees Worked With
