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Bill Kay Nissan

Downers Grove, IL

4.6
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,562 reviews

July 17, 2012

Yesterday we decided to go and test drive a Nissan Rogue or Murano. We were greeted by Steve Wegener and he was very friendly and not pushy. He decribed the differences between the Rogue and the Murano, a More

by DeanMehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Wegener
July 02, 2012

3rd time waiting for a part that needed to be ordered. Never contacted when part was in, all three times. Last three oil changes, vehicle never washed. Now, can not even schedule a simple oil change a d More

by mikedabears13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
Jul 12, 2012 -

Bill Kay Nissan responded

We have made several attempts to contact the customer and resolve the issues, but he has declined. We thank the customer for the feedback, and hope we get the opportunity to earn his business back.

June 28, 2012

We started contact online. Of all the inquiries we made, Tony Casale was the only one to respond the same day. We agreed to meet with him that evening. He was very personable and interested in our needs. More

by newnissanowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Casale
June 09, 2012

Steve was awesome from the time my wife and I stepped into the doors. He treated us with nothing but respect, he was a very personable person. The best was how he was upfront and honest from the beginnin More

by Sirknight2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 26, 2012

I drove up from St. Louis to look at a used (2003) Nissan Altima, which I thought was worth the drive. However, once getting up there and after dealing with the salesman (Tony) through several emails, the s More

by dkrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony C
April 09, 2012

worst experience ever, they didn't know how to fix a problem with my Murano shifter, it took them 4 visits to fix the brakes. More

by tatoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
March 28, 2012

The minute I walked thru the doors I had friendly service. Joe Hart and. Tony Casale helped us 100%!! They listed to what we needed and found us a car that we can afford and gas efficient! I would g More

by Cndlelvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Casale
March 25, 2012

After a frustrating experience dealing with 2 local dealerships, I found the exact vehicle I wanted on Bill Kay's site. I emailed them and Jeremy replied within 5 minutes. Despite the fact that I liv More

by mattandbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Plochocki
March 09, 2012

Excellent dealership, very willing to work with you and meet your needs. Would recommend to anyone looking for a new vehicle. Salesmen Tony Casale is friendly and not pushy. Second car I've purchases fr More

by jbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Casale
December 21, 2011

I went to Bill Kay to look into the purchase of a used car. I have serious Credit issues and i knew that going into the Dealership. I wanted to rebuild my credit and a auto loan would help me do so. Je More

by automec1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Plochocki
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