Bill Kay Nissan

This dealership was respectful of my time and gave me a very fair price! I did alot of research on the cars I wanted and was very focused on what I wanted as far as type of car and price, and they did not very fair price! I did alot of research on the cars I wanted and was very focused on what I wanted as far as type of car and price, and they did not try to up-sell me or upgrade me, or push me in any other direction. At closing, they got us through it pretty quickly. I had a really good experience dealing with them at this Nissan (and I visited two other Nissan dealerships recently too for comparison sake) and would recommend starting here! More

I did a lot of research on the Nissan Leaf before heading into a dealership. I comparison shopped at all the local dealerships and was offered the most competitive price. Khalil communicated with me via emai into a dealership. I comparison shopped at all the local dealerships and was offered the most competitive price. Khalil communicated with me via email back and forth for a few days and I eventually went in. He had the car I was interested in all charged up and ready for a test drive. He walked me through every feature available on the car, including ones I wasn't familiar with. We were in the car on a test drive within 10 minutes. He didn't make me feel pressured as we were testing the car out and let drive it how I wanted to, and again continued to explain how different features worked as we drove. Satisfied with the test drive, we walked in to talk about purchasing the car. He quickly got an assessment of my current vehicle for trade in, made a fair offer for it, and got a price out the door for my new car. He didn't haggle, didn't change his quoted price, and didn't make me feel pressured at all. The other members of the sales and management team introduced themselves throughout the process. It was a bit busy that day, so I did wait for a little bit to get into the financing office, but once there it was a smooth process. The finance woman did not pressure me into an extended anything, unlike most dealerships. Overall I am extremely happy with my experience at this dealership and would highly recommend it to a friend or family member. If you are looking for a low pressure experience with a fair price I would recommend this Nissan dealership More

Before heading out for my new car buying experience I did a lot of research and asked around to see if anyone knew of any reputable dealerships and Bill Kay Nissan of DG was at the top of my list and I have a lot of research and asked around to see if anyone knew of any reputable dealerships and Bill Kay Nissan of DG was at the top of my list and I have to say I was not disappointed! The men and women of Bill Kay Nissan made this the best car experience of my life. At no point did I ever feel pressured or taken advantage of. Everyone was very friendly and made this experience super easy. General Sales Manager Mark was extremely approachable and I would have never have expected someone in his position to be so hands on and helpful with my purchase. I also dealt w/ Sales Manager Nick and he was very outgoing and friendly. My salesman Kurt was very thorough and patient. Kurt took a lot of time to go over all the new technology with me. My previous car was older and didn’t have much in the way of technology so having someone like Kurt take the time to make sure I had a full understanding of my new car really meant a lot to me. Kurt even called a week later to make sure I had a handle on things and asked if I had any questions. Kim in finance was very organized, fun to talk with and also made me feel very comfortable w/ the entire purchase. The whole purchase process took less than two hours. My payment is completely reasonable, I got an EXCELLENT deal on my Murano (which I LOVE), a good deal on my trade in and Bill Kay Nissan didn't waste my time like a lot of dealerships tend to do. I would recommend anyone and everybody in the market for a Nissan to give Bill Kay Nissan of Downers Grove the opportunity to serve them. More

STEVE, JOE, AND CLAY ARE GREAT!! REALLY HELPED ME OUT AND LISTENED!! I WAS TURNED DOWN EVERYWHERE FOR A CAR. THEY MADE SURE TO GET ME A GREAT CAR IN MY BUDGET AND APPROVED!! LISTENED!! I WAS TURNED DOWN EVERYWHERE FOR A CAR. THEY MADE SURE TO GET ME A GREAT CAR IN MY BUDGET AND APPROVED!! More

Tim was very helpful finding the right vehicle for us in a very short period of time.He was down to earth and honest about the facts.Kim handled the financing like a pro, helped us saving money and was very a very short period of time.He was down to earth and honest about the facts.Kim handled the financing like a pro, helped us saving money and was very funny :-) If you need a car...go to Bill Kay Nissan!!! More

We bought recently Nissan Maxima 2001 model for fair price, Dealer explained all the problems with the car without hiding it. They also maintaining the good relationship with us. price, Dealer explained all the problems with the car without hiding it. They also maintaining the good relationship with us. More

From Salesman Kahlil Sulaiman, Internet Manager Tom Steinbraker to General Sales Manager Mark McAllister their team was extremely friendly and down to earth. They made the buying process simple and st Steinbraker to General Sales Manager Mark McAllister their team was extremely friendly and down to earth. They made the buying process simple and straight forward. There were no tricks or unquestionable tactics which can happen at dealers. Even the service team has been friendly too in my limited experience with them. I would purchase from Bill Kay Nissan again. More

I thought Tim was wonderful, I felt he was very honest and trusted what he said. Tom was great in doing everything that he said he would do and Gene went above and beyond on getting the interest rate that and trusted what he said. Tom was great in doing everything that he said he would do and Gene went above and beyond on getting the interest rate that I wanted. I love my new/used car. I would go back there in a minute for any of my needs. More

I had gone in with a friend to look at a few Nissans. We looked at the GT-R, Altima coupe, Altima Sedan, along with the Juke, and the Versa. We had a very wide array of interest and points of looking at eac looked at the GT-R, Altima coupe, Altima Sedan, along with the Juke, and the Versa. We had a very wide array of interest and points of looking at each car. At the beginning he was very helpful. As we had sat down and talked about a payment idea and a plan, how many months etc etc. He started getting snarky. We would say multiple times, is there a way we could get it possibly into this range of price? and then he had gone on and asked us more personal financial information like "How much do you pay for you phone every month?" and it seemed very out of line. Not only that, the Sales manager was overly pushy. I do understand it is a part of their job. But he was very unhelpful as well. Overall, they're just very out of line and very rude. They will not work with you on deals or anything. It's unfortunate but I was very happy with a different Nissan Dealership I ended up going to. More

Customer Service is really bad and second I spoke to two people inside the dealership was trying to put me in a used 2007 Mazda 3 but i specified that I have to stay in my monthly payment arrangement Mr Gen people inside the dealership was trying to put me in a used 2007 Mazda 3 but i specified that I have to stay in my monthly payment arrangement Mr Gene Gilerman said he could not do the payments at $300. Adam Fick said there is no one in this town that will trade in my 1999 Dodge Durango and that I will need a co-signer to get a new Vehicle. Now I do know that My credit is or maybe be low but I do know alot of other Dealerships that will take me in. Gene Gilerman was not very friendly and was rude!!!! The gentleman has no respect I get better respect from women then I do with men sales rep. Adam had the decencey to say to me " Beverly if your friend TJ and your family won't help you then why ask them for help?" Then asked me " Who is my cell phone service?" I replied to him! I said My family will protect me and my children is first priority. So I told him no one talks about my friend and my family like that to me! I told him I have friends all around and in alot of high places! I will never come back to Nissan again! I explained to Adam Fick that I have a friend that works in the Nissan Coroporate her name is Brandi Heuer I grew up with her! And she is an amazing person! I will never ever recommend anyone to go to this Nissan dealership for downers grove again! The dealership needs women in there. All the gentlemen in there are rude and disrespectful! I can guarantee that I will make sure that I will never recommend anyone to this dealership. My brother works for Gerber Auto Collision I already explained to Gerber to not take anyone nissan customers from Bill Kay Downer's Grove! I might have had bad experience with this Dealership But I am sure that Mazda down the street will help me! More