Bill Kay Nissan

"Great Customer Service" I knew what I wanted and my price range when I went into the dealership and I left with my new 2015 Versa the salesman Khalil Sulaiman was great he me I knew what I wanted and my price range when I went into the dealership and I left with my new 2015 Versa the salesman Khalil Sulaiman was great he met all of my expectations this was by far my best buying experience when purchasing a car.. All of the staff was great.. More

Best experience buying a new car! I phoned one Saturday morning looking for a specific car. Bill Kay had it in stock and Tim was very polite and helpful on the phone. When my husband a I phoned one Saturday morning looking for a specific car. Bill Kay had it in stock and Tim was very polite and helpful on the phone. When my husband and I got to the dealership to view the car, it was washed and waiting out in front. This was the most hassle free speedy purchase I have ever experienced! I traded my old car and wasn't even held hostage like dealers usually hang onto your old car key so you won't leave. I definitely will purchase my next car here and have been referring Bill Kay to all my family and friends! More

Puchased new car Went in showroom after dropping off 2008 Rogue for service. Looked at a new Rogue and Steve Wegener gave us a decent price before we left. Found out 2 Went in showroom after dropping off 2008 Rogue for service. Looked at a new Rogue and Steve Wegener gave us a decent price before we left. Found out 2008 Rogue needed $763 in repairs so I told Steve would most likely not be in market for new car. Steve got the cost of my repair added to the original trade in value I was offered. This closed the deal and we purchased a 2015 Rogue off the lot. More

No end result I went to this dealer to test drive a Kia Optima; I wanted it so bad, that I was willing to do whatever I needed to do just to drive off the lot with I went to this dealer to test drive a Kia Optima; I wanted it so bad, that I was willing to do whatever I needed to do just to drive off the lot with it. Rolando was cool, sales guy; really laid back. I gave him all my info and my co-signer info, check stubs, filled out a credit app (u know how personal that is). He wasn't able to come up with a deal while I was there, I had to pick up my daughter; however, he ensured me he would contact me and said he was going to work something out. Here we are, 3 days later, no call, no text, no email. NOTHING! That's bad business in my opinion, I mean dang, at least tell me no or something smh. More

Poor Customer Service April 18, 2015 popped in to view and possibly test drive a Versa, and I could not assistance, first sales person blew me off for an appointment, tried April 18, 2015 popped in to view and possibly test drive a Versa, and I could not assistance, first sales person blew me off for an appointment, tried to get someone else to help me, so then I walked out. No one seemed to want to sell me a cheap car. More

WISH I WENT SOMEWHERE ELSE I BOUGHT A CAR AND IT WAS MY FIRST NEW NEW CAR. I WISH I DIDN'T JUST GO WITH THIS CAR, IVE HAD NOTHING BUT ISSUES THE GUY TOLD ME NOTHING WAS WRONG WI I BOUGHT A CAR AND IT WAS MY FIRST NEW NEW CAR. I WISH I DIDN'T JUST GO WITH THIS CAR, IVE HAD NOTHING BUT ISSUES THE GUY TOLD ME NOTHING WAS WRONG WITH IT WE GOT IT SO LATE AT NIGHT THAT THE NEXT DAY WE NOTICE ISSUE AFTER ISSUE... THE SALES GUYS SAID IF YOU SEE ANY ISSUES CALL US BY TOMORROW AND WILL FIX IT FOR YOU... WE CALLED MULTIPLE TIMES AND THE MANAGERS DONT CALL BACK AND WHEN THE ONE DID WE GOT NOTHING BUT ATTITUDE AND TOLD IT WAS OUR SALES PERSON PROBLEM, WELL THAT GUY NEVER RETURNS CALLS... WE FINALLY GOT IT IN AND THEY FIX ONE ISSUE AND THEN WE FOUND OUT IN PROCESS OF FIXING THEY BROKE SOMETHING ELSE- ALSO THEY STAINED THE SIDE BOARDS ON OUR CAR WHEN THEY DETAILED IT JUST REAL BUMMED ABOUT EXPERIENCE. THE ONLY GOOD PART OF EXPERIENCE WAS FINANCE GUY WAS SUPER NICE AND DID HIS BEST ON GETTING ME BEST DEAL. More

Great staff and experience from start to finish My parents purchased a used van from the staff at Bill Kay and they felt confident that they got the best buying experience. They do not buy cars ofte My parents purchased a used van from the staff at Bill Kay and they felt confident that they got the best buying experience. They do not buy cars often but felt that they were treated fairly and had no complaints. Kurt, their salesperson, was very focused on my mother's questions and anticipated her needs. He truly was a professional and proved to be respectful to each person in the family(he had to deal with 4 different personalities and we were not easy people) My parents also gave glowing remarks about Chris in finance. He made it a personalized experience that was painless. Everyone is great at Bill Kay and we will recommend them to anyone who is searching for new Nissans or a used car. Thanks, Billy Cooper 4/9/15 More

I was treated like family I purchased a used car and I was very happy with my experience. For the first in time in 35 years I can honestly say this dealership is different. Yo I purchased a used car and I was very happy with my experience. For the first in time in 35 years I can honestly say this dealership is different. You guys will see me again . More

Excellent personal service!!! I really enjoyed my car buying experience. Art approached me in a very casual and friendly way. That's a nice change from most of the other dealersh I really enjoyed my car buying experience. Art approached me in a very casual and friendly way. That's a nice change from most of the other dealerships where you are badgered until you feel you have to leave to get some peace. He let me browse but made some suggestions about particular models after some pointed but unobtrusive questions. I had never even heard of the Juke before he mentioned it. I drove it and fell in love. His test drive with me was perfect as he showed me all the bells and whistles that came with the model I was driving. With all that being said, I didn't think I was anywhere near buying a new car yet. Art didn't really even have to sell me on how Nissan's stand out in the new car marketplace, but his knowledge of Nissan and his friendly no-pressure attitude was what really made me decide to buy a car that day. Go to Bill Kay and ask for Art...you won't be disappointed! More

Great Deal on a Rogue, very knowledgeable and helpful I used Edmunds.com to initiate a search for a new 2015 Nissan Rogue. Bill Kay had the vehicle I wanted and at a great price. I have been buying new I used Edmunds.com to initiate a search for a new 2015 Nissan Rogue. Bill Kay had the vehicle I wanted and at a great price. I have been buying new cars for over 25 years and Khalil Sulaiman was the best sales associate I have ever dealt with. Very knowledgable about the vehicle features, very straight forward on what deal was offered to me online and no last minute changes when i went in to close the deal and take delivery. Definitely recommend this dealership to anyone buying a new Nissan More