Bill Kay Nissan

Horrible Customer Service If I could rate this no star I would! Horrible customer service. I was going to buy a used car from them and I was working for Alex the Sales Manger If I could rate this no star I would! Horrible customer service. I was going to buy a used car from them and I was working for Alex the Sales Manger and they wouldn't lower the car so I left. A couple days later they called to say they would sell the car for the price I was asking for. I took my time going to the dealership. I'm currently in the military so I have no means of transportation btw. I wasted my time going over there and I got the car. When we test drive the car before it was fine. When we drove it off the lot it couldn't even make it to get gas. They were suppose to get me a full tank of gas too but they didn't. Thank goodness that didn't because the car broke down at the gas station 5 minutes away. We went to return the car and they wouldn't give us our money back till a week after we already return the car. Horrible place to buy a car especially if your in the military too. More

good experience Eric and Steve helped make the car buying process easy. Jason the manager was helpful and took our used car and gave us a great price on the trade in Eric and Steve helped make the car buying process easy. Jason the manager was helpful and took our used car and gave us a great price on the trade in. When no other dealer would take the car and give us close to what it was worth. So I will return to buy another vehicle here. More

My first experience buying a new car I went to Bill Kay Nissan looking to buy a reliable used car. I left with something even better, a brand new 2015 Nissan Sentra. Everyone told me buyi I went to Bill Kay Nissan looking to buy a reliable used car. I left with something even better, a brand new 2015 Nissan Sentra. Everyone told me buying a car takes all day but the process was only a few hours. My credit wasn't great but Tim and Chris worked with me and they were very nice. I told Tim what I could afford and he made it happen. Chris explained all the paper work to me and answered all my questions. So glad I decided to go here! More

great car buying experience I would definitely recommend going to bill Kay Nissan in downers grove. They were friendly and seemed like the really try to get you the car you want. I would definitely recommend going to bill Kay Nissan in downers grove. They were friendly and seemed like the really try to get you the car you want. Go see Frank he's the best I'll most certainly be returning in the future sincerely satisfied customer More

Lugo,Jenise I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big help, my first experience buying a new vehicle was amazing. He has helped me throughout this experience. I am definitely recommending customers to this location. Thank you once again! More

Great Employees! Wonderfully helpful! I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had all the information that I needed to help in making my decisions! There was a little bit of a wait time for the financer, but otherwise things ran very smoothly! More

Great Employees The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request that I had, and made sure that he tried to accommodate what we asked for if it wasn't available. A good experience. More

service questions I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factor I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factory warrentee he was busy, but i left a message , he called me back and answered my questions without rushing me away he was very curtious and gave me some real peace of mind .... thank you Rick More

A by chance meeting My sister was looking at a rouge at a different dealer. I called Bill Kay service to ask about warrentee terms, for the rouge when. My sister was looking at a rouge at a different dealer. I called Bill Kay service to ask about warrentee terms, for the rouge when. I looked at the web site I saw the deals Bill Kay was offering so i drove out to look. I met with Frank Longo when i was looking I explained i wasn't looking to buy but was checking on rouges for my sister he was so courteous and helpful he brought out three different styles I told him ill tell my sister and if she wants we will come here first, and we did. well Frank was busy but Kanilli took her for a test drive when she returned Frank worked with her and gave her a very good deal she was very pleased frank, kanilli, Jason and Kim were all so courtious and helpful made her purchase very pleasant More